I sent in my last set of DVD's last tuesday, and they got them wednesday. they have YET to even send me out the email saying they are shipping my next three this is fucking irritating.

4/10/2006 3:34:23 AM

WHHAAAAAAAAAAAAAAT WILL I DOOOOOOOOOO IN A WORLD WITHOUT MY MOOOOOOOOOOOOOOOOOOOOOOVIEEEEEEEEEEEEEEEES

[Edited on April 10, 2006 at 4:00 AM. Reason : 79]

4/10/2006 4:00:05 AM

wow this has NEVER happened to ANYONE before

move to chit chat plz

4/10/2006 5:24:21 AM

^^oh, i'm sorry that i pay for a service and expect a decent turn around time.

^and who the fuck are you?

4/10/2006 5:30:00 AM

Haha, Smath's on the "frequent renters" list and gets bumped to the bottom of the queue even for email .

4/10/2006 5:45:01 AM

^

4/10/2006 5:50:25 AM

^^^If you don't like the service why do you pay for it?

4/10/2006 8:13:26 AM

sign up for blockbuster in store unlimitted rental thing. its like $30 a month, but 1 month of it is better than 2 or 3 months of any online system.

4/10/2006 11:11:21 AM

Quote :

"Netflix is starting to piss me off"

god you people are idiots.

4/10/2006 11:12:08 AM

Quote :

"sign up for blockbuster in store unlimitted rental thing. its like $30 a month, but 1 month of it is better than 2 or 3 months of any online system."

jesus christ that's the worst idea i've ever heard.
i use netflix because they have a huge selection. i like to rent seasons of television programs and such. blockbuster has a SHITTY selection.

so why would i pay TWICE what i normally pay for that?

4/10/2006 11:15:04 AM

good point

but if you wanted a lot of stuff they had in store, it would be better

4/10/2006 11:16:36 AM

no it wouldn't. not for twice the cost.

4/10/2006 11:21:00 AM

with netflix, you can maybe get 15 a month, with blockbuster you could get as many as you could watch(or burn), so like 30 + in a month if you wanted

4/10/2006 11:27:34 AM

so you'd run through the entire selection at blockbuster in about a week?

4/10/2006 11:28:22 AM

Oh, I get it. This is a netflix troll thread. My bad.

4/10/2006 11:34:05 AM

no... not at all... my service has been great up until this snafu.

4/10/2006 11:35:24 AM

From what I have come to understand this has been going on for ages. I might be remembering wrong but I think this may have even gone to trial.

Netflix will purposely put you on the slow track when they find out you are a 'super user'. It's no secret.

4/10/2006 11:39:20 AM

http://www.manuelsweb.com/netflix.htm

4/10/2006 2:15:57 PM

Quote :

"Netflix will purposely put you on the slow track when they find out you are a 'super user'. It's no secret."

i doubt smath is a super user, but that do i know. smath you can check your checkout history in your account.

but even for super renters it shouldnt move nearly that slow. received last wed. with no dvds since then? check your queue, whats it say? it should say at the top what the current status is.

one option if you are a high volume renter is to close and reopen your account.

[Edited on April 10, 2006 at 2:41 PM. Reason : ]

4/10/2006 2:23:25 PM

i'm not a very high volume renter. i get a new set of dvds maybe once a week or once every 2 weeks.

4/10/2006 2:26:59 PM

i emailed them earlier, and now it says "shipping today" for my next 3.

so i won't get them for a week after i sent them back. that is some fucking horseshit. i'm used to sending them back, and getting a new set 2 days later.

4/10/2006 2:29:22 PM

Quote :

"http://www.manuelsweb.com/netflix.htm"

that website is crap. it was written in 2003, maybe some of those opinions had some degree of validity back them, but many of the complaints are incorrect today.

Quote :

"Slow turnaround time (from the time you return a movie and get one back is approx. 1 wk.) "

I have 2 day turnaround here in Raleigh (mail Monday, get Wednesday), sometimes even next day if i mail them early enough. and i normally check out at least 15 per month

Quote :

"Most DVDs are badly scratched and may not play (advice) "

thats crap. i admit, it is frustrating for it to hang halfway thru a movie but it BARELY happens. I've been a customer for over around 8 months and only had 3 that wouldn't play all the way thru.

Quote :

"Broken & lost DVDs through the mail "

never got a broken one, never didn't revceive one. a couple of times theyve been a day late, but thats it.

Quote :

"Rentals do not arrive in the order requested "

their system for what dvds they ship to you is clearly posted on their website.

Quote :

"No shipments on Saturday, Sunday or holidays "

i thought they do ship on saturday, and what does he expect them to do, start their own shipping company?

4/10/2006 2:41:56 PM

SMATH I AM WITH YOU ON THIS ONE.

just started happening to me since i'm a pwnflix user

4/10/2006 9:38:25 PM

they sent me a playstation game once, and i sent it back to em, and told them what happened

then they sent me back the playstation game, and told me I had put one of my personal dvd's in the sleeve

i got ahold of someone, finally, and got it straightened out

too bad i dont have a playstation

4/10/2006 9:58:28 PM

use blockbuster.com its a much better copycat service. if you read the terms of service to netflix there is a limit of dvds you can have at like 3 per week or something. there was a thread about it a while back. i dont know where netflix is but blockbuster is in maryland so shipping always takes only 1 day.

4/10/2006 10:40:46 PM

the closest netflix place is like right around here in greensboro or something.

4/10/2006 10:57:02 PM

^raleigh

4/10/2006 10:58:32 PM

^actually, greensboro

4/10/2006 11:04:43 PM

It's happening to me, too. I'm waiting movies to arrive there since last Thu. But it's the first time they do something like this. Usually, it's like somebody said: put on post before noon on Wed, arrives there on Thu, new set arrives at home on Fri.

4/10/2006 11:38:19 PM

my netflix stuff goes to a raleigh address

4/11/2006 12:00:53 AM

Quote :

"if you read the terms of service to netflix there is a limit of dvds you can have at like 3 per week or something."

do what????

4/11/2006 12:17:30 AM

[old]

4/11/2006 12:18:08 AM

Quote :

"Netflix typically sends about 13 movies per month to Villanueva's home in Warren, Mich. — down from the 18 to 22 DVDs he once received before the company's automated system identified him as a heavy renter and began delaying his shipments to protect its profits. The same Netflix formula also shoves Villanueva to the back of the line for the most-wanted DVDs, so the service can send those popular flicks to new subscribers and infrequent renters. The little-known practice, called "throttling" by critics, means Netflix customers who pay the same price for the same service are often treated differently, depending on their rental patterns. "

http://brentroad.com/message_topic.aspx?topic=386684

and there it is

4/11/2006 12:33:37 AM

that's some horseshit.

4/11/2006 1:36:43 AM

^^you claim netflix's terms of service stating something, then post a news article as proof?!?!

try again

[Edited on April 11, 2006 at 1:56 AM. Reason : ]

4/11/2006 1:56:11 AM

yeah me too.. i am thinking of switching over to blockbuster

Quote :

"Right to Terminate We reserve the right to terminate or restrict your use of our service, without notice, for any or no reason whatsoever."

4/11/2006 7:25:11 AM

Might help to read this page
http://www.netflix.com/TermsOfUse

Quote :

"In determining priority for shipping and inventory allocation, we give priority to those members who receive the fewest DVDs through our service. As a result, those subscribers who receive the most movies may experience that (i) the shipment of their next available DVD occurs at least one business day following return of their previously viewed movie, (ii) delivery takes longer, as the shipments may not be processed from their local distribution center and (iii) they receive movies lower in their queue more often than our other subscribers. Other factors that may affect delivery times, include, but are not limited to, (i) the distance between the distribution center from which your DVD was shipped and your delivery address, (ii) the timing of your placement or adjustment of movies in your queue and (iii) circumstances impacting delivery by the U.S. Postal Service."

4/11/2006 6:17:32 PM

Quote :

"sign up for blockbuster in store unlimitted rental thing. its like $30 a month, but 1 month of it is better than 2 or 3 months of any online system."

I didn't read all of the thread but i had the blockbuster unlimitted thing for a long time and i hated it. All the new rentals i wanted were always out of stock and i could only end up getting a few per month because of that. My boyfriend and i just changed over to netflix and so far it's been working out fine. We have the set up where you get two movies at a time. We watch one and send it back in and watch the other while we wait for the next one. It seems to be a pretty good set up. We'll see when we're not the "new clients" anymore.

4/11/2006 6:36:20 PM

i get 3 one day and return them the same day.

probably why i'm low on the list

4/11/2006 6:54:11 PM

i've noticed this has happened to more than one person so far this week. maybe its some problem at their raleigh distribution site. i'm a relatively new user (2 weeks) and this is the first time i turned a movie in and did not get a received dvd email the next day...

4/11/2006 9:26:55 PM

this happens to lots. it happened to one of my roommates and she reported that shit as lost. they started sending her her stuff on time after that. I don't think she's had a problem since.

4/11/2006 9:38:04 PM

so did raleigh just open a distribution center? i thought the closest was greensboro

4/12/2006 12:46:22 AM

yeah, i have one of my shipping envelopes right here. the address is:

Nearest Netflix Shipping Facility
PO Box 900033
Raleigh, NC 27690

Which is why I usually get them back so quickly. But I'm not worried, its probably only a momentary setback.

(unless the shipping facilities and distribution sites are different)

[Edited on April 12, 2006 at 7:53 AM. Reason : .]

4/12/2006 7:36:12 AM

well i guess i spoke too soon. they received both of mine today, one just a day later than usual for some reason. oh well, still great service!

4/12/2006 11:39:46 AM

Quote :

"so did raleigh just open a distribution center? i thought the closest was greensboro"

Nope, its been that way since atleast last august.

Quote :

"their system for what dvds they ship to you is clearly posted on their website."

that doesn't mean shit, ive had movies that supposedly ship on a monday and come on a friday and the same week have a movie ship on wednesday and get it on thursday. It all depends on where the movie is coming from. I live in Newport News, VA and the nearest facility is in Richmond. Sometimes I get movies from Gaithersburg, MD and one time got one from Austin, TX. They claim that the shipping site varies sometimes because not all locations have the movie you want. But the one from TX was a brand new release of a popular movie, so I don't see how it would have to come from there. But that is another story.

Quote :

"thats crap. i admit, it is frustrating for it to hang halfway thru a movie but it BARELY happens. I've been a customer for over around 8 months and only had 3 that wouldn't play all the way thru."

Happens quite frequently for me, especially if it is a movie that isn't a fairly new release.

Quote :

"never got a broken one, never didn't revceive one. a couple of times theyve been a day late, but thats it."

I have not recieved 1 dvd in the year i have been a member. It supposedly shipped on a monday, and then showed up on the website as recieved on thursday. Then like 2 weeks later I get a blockbuster DVD, with my netflix label on it (and the envalope was all torn up). So I am guessing the mail sorter ate both the blockbuster one being sent to someone else and mine and the mail clerk combined them and my dvd got sent back to netflix while the blockbuster dvd got sent to me. According to my dad (who works for the post office), it is quite common that the mail sorting machines eat these mail order dvds.

4/14/2006 8:29:41 AM