her work installed some program and now she cannot open microsoft word. when she tries, it searches for the office 2000 premium disc, which she does not have access to. what does she need to do?

3/17/2006 1:15:06 PM

she needs to talk to her sysadmin instead of tww via her boyfriend

3/17/2006 1:18:09 PM

i think he's at lunch or something

the whole thing was pretty vague

3/17/2006 1:22:14 PM

She shouldn't have been installing stuff

3/17/2006 1:23:02 PM

she didn't

i think they installed something and didn't realize it'd fuck up word

now, she needs to open a document and it's looking for the disc

they installed some work-related program

[Edited on March 17, 2006 at 1:24 PM. Reason : ]

3/17/2006 1:24:29 PM

hmmm, it sucks that they didn't test it. But she will have to get the CD or access a network share with the files.

[Edited on March 17, 2006 at 1:35 PM. Reason : +]

3/17/2006 1:34:47 PM

Quote :

"she needs to talk to her sysadmin instead of tww via her boyfriend"

Nobody on TWW is going to be able to help you solve this problem. We don't know software they installed and even if we did she probably doesn't have the permissions to make any changes anyway.

3/17/2006 1:34:58 PM

tell her to leave a post-it note explaining the situation on her monitor, and then she can head on home. her job is done for the day.

3/17/2006 1:35:31 PM

If she has admin. rights to that machine (probably not though), she can restore it back to before they altered it. Then, she can have them try again later to load the correct software.

3/17/2006 1:36:37 PM

Quote :

"tell her to leave a post-it note explaining the situation on her monitor, and then she can head on home. her job is done for the day."

that's what i was thinkin

3/17/2006 1:59:19 PM

leave a voice mail to your tech guy and explain the situation.

3/17/2006 3:00:30 PM

^^ god damn right

3/17/2006 4:44:43 PM

So this was 4 hours ago ... if your tech person can't respond in an hour ... he or she probably should be replaced (IMHO) ... unless somebody more important/higher up was taking up their time all day.

3/17/2006 6:05:53 PM

what a dumb bitch

3/17/2006 6:10:57 PM

Perlith, you're missing the big picture... if their tech person breaks MS friggin' Word, they should probably be fired immediately and the computers should be left to themselves until a qualified replacement is found

3/17/2006 6:12:22 PM

ah ha- follow-up time

my girlfriend is a loan officer and her place isn't really a hardcore networked place so tech support is minimal. it comes in the form of a "dude who would fix it when he came around" which could be a like a week.

but my girlfriend, being the clever little vixen that she is, simply restarted the computer and all was well.

3/18/2006 12:14:42 AM

if first attempt fails. reboot.

3/18/2006 1:02:01 AM

Open Office.

3/18/2006 1:07:02 AM

They do that crap where I work too. If you hit cancel enough when it pops up ot wil let you view the file

3/18/2006 6:36:56 AM

A temp fix:
http://www.openoffice.org/

3/18/2006 9:36:37 AM

Quote :

"If you hit cancel enough"

this has got to be THE biggest fucking annoyance in office 2003

3/18/2006 10:42:28 AM