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 Message Boards » » eBay - Seller has not contacted me after payment.. Page [1]  
bous
All American
11215 Posts
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I paid with paypal for $145 for a cell phone and the guy had 96% feedback with about 150. the negatives were dumb and i didn't count them against him.

i requested his contact info through ebay and now have his phone number so i'll try to contact him that way.

the item ended on 05-18-2006 ... http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&item=9727260305

but... if i can't contact him, what should i do? i bought the paypal buyer protection (for the first time, lol) so i'm not too worried about it. (i just have to contact paypal w/in 30 days of the close of auction to get my money back).

what is the time limit he has to contact me? when should i leave negative feedback?



thanks

[Edited on May 23, 2006 at 6:59 PM. Reason : ]

5/23/2006 6:58:15 PM

synapse
play so hard
60939 Posts
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how long has it been?

theres a process online, you just have to read thru it

5/23/2006 6:59:43 PM

bous
All American
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i searched on ebay and couldn't find it.

it's only been 5 days, but this is the longest it's ever been for an auction i've won and paid immediately for.

i'll call him tomorrow and update the thread i guess.

5/23/2006 7:09:20 PM

Ernie
All American
45943 Posts
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calm down, its only been three business days

5/23/2006 7:42:25 PM

mattc
All American
1172 Posts
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give him a least a week, you can always resolve on paypal

5/23/2006 7:43:09 PM

bous
All American
11215 Posts
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ya not too worried, just wanna make sure i am on it before i forget

paypal will re-imburse me and/or my credit card if need-be.

5/23/2006 8:04:01 PM

cyrion
All American
27139 Posts
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plenty of sellers will never email you. bad service? perhaps, but as long as you get it, no biggy.

5/23/2006 8:13:45 PM

nutsmackr
All American
46641 Posts
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I have a similar problem. I sent the guy a check for $66 for a whalers sweater and he hasn't cashed it or contacted me since he said it arrived.

5/23/2006 8:18:19 PM

bous
All American
11215 Posts
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Quote :
"plenty of sellers will never email you. bad service? perhaps, but as long as you get it, no biggy."


ya i'm giving it another 10 days before i do anything. first time someone hasn't contacted me.

5/23/2006 8:30:49 PM

synapse
play so hard
60939 Posts
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Ok, just saw its only been 6 days. I would continue to try to email/call them. If no response, I would wait till two weeks from the close date, if you havent received the item and still havent heard from the seller start raising hell.

eBay's guide to buyer protection with timeframes:
http://pages.ebay.com/help/tp/isgw-buyer-protection-steps.html

Paypal's buyer protection:
https://www.paypal.com/cgi-bin/webscr?cmd=p/gen/ua/policy_buyer_complaint-outside

If their contact info (esp phone number) isn't correct, report it with this form:
http://pages.ebay.com/help/policies/identity-false.html
I've known peoples' accounts to get suspended for having the wrong contact info listed.

5/24/2006 12:50:53 AM

drunknloaded
Suspended
147487 Posts
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Quote :
"business days"


i agree

[Edited on May 24, 2006 at 1:01 AM. Reason : how many days now?]

5/24/2006 1:01:11 AM

DeputyDog
All American
2059 Posts
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YEa not everyone will personally email you. especially if they sell a lot of stuff. I agree about waiting two weeks.

5/24/2006 11:57:13 AM

synchrony7
All American
4462 Posts
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You can always go directly to your credit card company if you think its a case of fraud and have them retract the payment.

5/24/2006 12:38:49 PM

TreeTwista10
minisoldr
148446 Posts
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hahahaha you bought coupons on ebay from doi887

5/24/2006 1:24:57 PM

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