Just to confirm before I write a nasty letter, if you purchase the sausages for $2 you get them on additional bowls, its not a "misprint"?

8/30/2006 10:05:46 PM

did you talk to a manager?

8/30/2006 10:11:12 PM

no, the server told us thats what the manager said, yes, stupid to accept at face value; however, why would she lie?

[Edited on August 30, 2006 at 10:12 PM. Reason : .]

8/30/2006 10:11:53 PM

was that man sausages you want more of?

8/30/2006 10:16:27 PM

the chances of there being a misprint on a chain's menu is highly unlikely - especially for promotions

8/30/2006 10:17:45 PM

oh i agree, the waitress did say that someone had asked earlier and that the manager said that it was a misprint. i understand that it probably isn't a misprint, especially since its still on olivegarden.com. I guess, do I talk to corporate or the store.

I also got a duplicate receipt, I guess I got one of the survey receipts

8/30/2006 10:20:46 PM

did you at least order a new plate of fettucini alfredo right when you were about to leave and have the waitress put it in a to-go box for you?

8/30/2006 10:20:50 PM

^yes, but there were no sausages

8/30/2006 10:21:19 PM

lame, they should have at least gave you sausages in your to-go plate

my sister once went to a red lobster near chapel hill and had a waiter named "Chuckles"
long story short: she had a horrible experience (ie. no refills, cold biscuits, messed-up service) and she wrote a letter to the corporate office saying how she would never eat there ever again, and they sent her $50 in gift certificates

8/30/2006 10:23:49 PM

i thought you couldn't get neverending stuff to go - i guess it's for the cheap asses

8/30/2006 10:24:52 PM

BTdub, my rents ate at the Cary location last night and found a used napkin in their salad. Needless to say, they didn't pay for their meal

8/30/2006 10:39:27 PM

all of the olive garden's pasta is overcooked. it's fairly disgusting.

8/30/2006 11:33:14 PM

if you purchase vedgetable medley you have to pay 2 dolls each bowl

8/30/2006 11:35:06 PM

Quote :

"before I write a nasty letter"

What are you, like some 40 year old soccer mom?

8/30/2006 11:35:57 PM

SIMPSONS DID IT

8/30/2006 11:41:57 PM

^^nice

8/31/2006 12:48:57 AM

So does this mean the neverending pasta bowl actually does end?

8/31/2006 12:52:12 AM

my husband and i ate at the olive garden tonight and i got the never ending pasta bowl. i was disappointed in their spinach alfredo sauce (the only reason i went with the never ending bowl). No refills for me. I should have gotten the ravioli di portabello like my husband did.

8/31/2006 1:06:21 AM

so they made you pay for it?

8/31/2006 1:32:36 AM

^^ If you didn't like it, couldn't you have just asked for a different kind? I was under the impression that you can change the pasta type and sauce as much as you want.

I'm sad to hear that about the spinach alfredo. I was looking forward to trying it.

8/31/2006 8:45:37 AM

^ No, you can't. You can only have one type according to my past two visits. If you want to change types, they charge you for each.

8/31/2006 10:38:38 AM

^ I'm glad I found that out before I went. The commercial says "try as many combinations as you'd like" or something like that... I guess that means on separate visits. Not that I could eat more than one plate anyway, though.

8/31/2006 10:46:18 AM

if it is written in the menu they have to give it to you

you should have made a scene

8/31/2006 10:48:14 AM

8/31/2006 11:54:44 AM

I tried ordering this once a few years ago. It sucked. The waiter came back 20 minutes later with a skimpy bowl of pasta. I ordered another the next time the guy came to the table when I was almost done with the first bowl. The guy came back another 20 minutes later. I was still hungry, but didn't want to sit in an Olive Garden for more than an hour.

By the way, Olive Garden sucks. If you ever think of taking a date there just give up and move to Garner. No respectable girl wants to be taken to OG. Take her to 518 West or EVOO, or something that isn't a chain. I get sucked in to meeting a group at an OG about once a year. I look around and see high schoolers and married WalMart regulars who think OG is a romantic night out.

[Edited on August 31, 2006 at 12:08 PM. Reason : Typo]

8/31/2006 12:06:30 PM

^ on point.

Olive Garden is definitely a favorite of trailer trash.

8/31/2006 12:15:11 PM

welcome to olive garden, where we are more preprocessed than applebees!

8/31/2006 12:32:10 PM

Caffe Luna, FTW!

8/31/2006 12:34:09 PM

I've gotten the never ending pasta bowl on several occasions and have always been able to get a different choice for each round, and they usually let me box up a bowl to take home, too. Maybe you guys have just had retarded waitstaff?

As for the original complaint, sounds like false advertising to me, either that or another case of retarded waitstaff. I'd check with a manager at that restaurant, and then go to corporate if he agrees with the waitress. You can at least get some free meals out of it.

8/31/2006 12:41:21 PM

Quote :

"I look around and see high schoolers and married WalMart regulars who think OG is a romantic night out."

ahahah jesus

8/31/2006 12:42:03 PM

cafe luna

/thread

[Edited on August 31, 2006 at 12:54 PM. Reason : or the other two in the city market]

8/31/2006 12:53:37 PM

I enjoy feeling superior to people who chose to eat at chain restaurants.

8/31/2006 12:56:11 PM

id rather support my local resturants and economy. plus, the food is better most of the time.

8/31/2006 1:01:23 PM

there are good chain restaurants (Ruth's Chris) and there are shitty chain restaurants (olive garden).

8/31/2006 1:46:55 PM

OG would be fine if everything was about 5 bucks cheaper than it is

8/31/2006 1:49:55 PM

The lesson is: don't go to the OG for dinner

However

The endless soup and salad lunch is the shit

8/31/2006 2:02:05 PM

^ Agreed. Don't forget the breadsticks, though.

8/31/2006 2:15:07 PM

Quote :

"there are good chain restaurants (Ruth's Chris) and there are shitty chain restaurants (olive garden)."

true, but sometimes its nice to go to a cheaper restaurant where you can get satisfactory foods in enormous quantities

8/31/2006 2:27:00 PM

If you ever have a problem with Olive Garden remember who you're sending the letter to and what you want out of it.

Explain that the waitress argued with you over what the menu said. State that the manager wouldn't even come to your table.

If it's the same douche bag that took over last month that I ran into go for it.

My situation. It was busy, I went with two friends for lunch and we didn't want to wait so we ate in the open bar. Basically anyone can just walk up and snag a table. We're waiting for our food when the ass is 10 feet from us and saying "why are they sitting there and not getting drinks (alcohol)" and had the balls to come up and ask me if I was going to order something or just eat breadsticks.

Now I wasn't dressed up because I was off work but we had already ordered our food. This guy was obviously a shitstick and I love shitsticks. There's something about them that brings the most vindictive evil side of me out.

we had an exchange of words because I didn't like his attitude (nothing bad) and we got our food to go. I called him a fat dick on the way out.

When I got home all three of us emailed OG corporate with his name, time it happened, waitress who did apologize for her manager. They called me up, I forget the guys title, he's in charge of the OG's in NC and SC and he asked me exactly what happened. I explained exactly what had happened and he was very surprised I was approached at all.

He offered me free food and I said no thanks, not until that guy is gone. He refunded my ticket to my visa. I'm pretty sure if he gets another complaint he's history.

8/31/2006 2:52:51 PM

Everytime Ive gotten that IVe always been able to get as many combinations as I want. even when Im full the waiters have always allowed me to order one more and take it with me. I guess they figure they get a bigger tip.

8/31/2006 3:00:57 PM

Vic's has dank italian

its downtown in the city market

8/31/2006 3:57:46 PM

chicago fats go spend 1k per week on dinner then. olive garden is above average eating. sure its not ruths chris but eating at a place like that 3-4 nights a week is not logical.

8/31/2006 4:03:04 PM

im sorry, its far from above average eating.

just the fact that all the sauces come frozen, as does damn near everything else they serve puts me off to a place.

that and its generic enough that i could make it myself and make it better.

id pay the $10 not to have to eat at olive garden.

8/31/2006 4:11:27 PM

i just tried to make a song about the pasta bowl to the neverending story lyrics...but i was unsuccessful

8/31/2006 4:23:30 PM

Olive Garden is great for taking care of disgruntled customers. Don't waste your time writing a letter. Just use this:
http://www.olivegarden.com/company/contact_us/

It will be worth your while.

8/31/2006 5:00:40 PM

Quote :

"chicago fats go spend 1k per week on dinner then. olive garden is above average eating. sure its not ruths chris but eating at a place like that 3-4 nights a week is not logical."

Where to begin...

If you really feel Olive Garden is "above average" then you need to get out more.

I didn't compare Olive Garden to Ruths Chris. I compared it to 518 -- which actually costs about the same and is much better. Most entrees are around $10 - $15 at both places. Appetizers and drinks are comparable with 518 having a better selection. Here's the menu if you don't believe me:

http://www.518west.com/dinner_entrees.shtml

I also mentioned EVOO - which is close to campus on Fairview off Oberlin, yes it will cost more. Ruths Chis (ok) and Cafe Luna (very good) are more expensive. I didn't bring them up.

Where do you get 3-4 nights a week? How do you come up with $1k? Do the math. You would have to take someone to The Melting Pot or Angus Barn every night of the week to approach that. If you did that the chick would get really fat and not be worth spending $1k on anyway. That wouldn't be "logical", would it?

8/31/2006 5:14:34 PM

Quote :

"olive garden is above average eating."

ahahahhahaha, quote of the day

8/31/2006 5:17:14 PM

Quote :

"By the way, Olive Garden sucks"

agreed.

8/31/2006 5:27:23 PM

Quote :

"Take her to 518 West or EVOO"

evoo really is the shit, the striped bass is insane.

8/31/2006 6:07:49 PM

i think carrabba's is pretty good for a chain restaurant. you don't get that wal-mart feel from the people who go there.

8/31/2006 6:09:32 PM