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 Message Boards » » having trouble with my internet... Page [1]  
The Dude
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i'll make this short.

i just reformatted my hard drive and reinstalled a copy of windows
i installed the drivers for the mother board, etc....
and my internet doesn't work anymore
when i open up the internet explorer browser, it says "detecting proxy settings"
and I know my internet connection is fine at my home; I'm using my laptop right now

anyone know what's wrong?

11/5/2006 4:45:52 PM

SVisa
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Have you disconnected and reconnected your modem? (turn it off and power it back up after a few minutes)

11/5/2006 5:02:02 PM

The Dude
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i tried that

11/5/2006 5:03:40 PM

The Dude
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anyone?

11/5/2006 6:30:21 PM

jnpaul
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restart you computer

11/5/2006 7:19:58 PM

Aficionado
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22518 Posts
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check under device manager and see if everything is ok

i bet you didnt install the network drivers

11/5/2006 7:22:56 PM

The Dude
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i went to the device manager
and it said my NVIDIA network controlleris working properly

[Edited on November 5, 2006 at 9:52 PM. Reason : i have access to the internet with my other computer so i can get any files i need]

11/5/2006 9:48:25 PM

Perlith
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I'm going to assume you have a router ... is your computer showing up on it?

11/5/2006 9:53:50 PM

The Dude
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how can i tell if my desktop is showing up on the router?

i have a cable modem and a wireless router

i tried my laptop with both to make sure it wasn't just my connection

11/5/2006 9:56:54 PM

The Dude
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so i reinstalled the drivers..didn't work
downloaded the updated drivers with my other comuter and installed them...didn't work

i'm so stuck

11/5/2006 11:15:21 PM

synapse
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to get rid of the "detecting proxy settings" message do the following.


Open up IE, Tools-Internet Options-Connections-Lan Settings remove the check next to Automatically detect settings.

this setting shouldnt interfere with you getting connected to the internet, it normally disappears after a few seconds.

11/5/2006 11:18:28 PM

synapse
play so hard
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oh an under your device manager, click the plus sign next to "Network Adapters" and tell us exactly what you see there...if anything.

11/5/2006 11:19:52 PM

The Dude
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it says one thing...

"nVIDIA nForce networking controller"

11/5/2006 11:21:09 PM

The Dude
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^^i did that but it didn't work

11/5/2006 11:25:18 PM

Perlith
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We need to figure out if it's your computer or a router issue first.

-Start, Run, type "cmd", enter
-Type "ipconfig"
-Should have something that comes up saying "Ethernet Adapter Local Area Connection". Tell us the number that shows up in the "IP address" field.

11/5/2006 11:35:40 PM

The Dude
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Here's what it says when I go to the command screen and type ipconfig....

Connection-specific DNS suffix:
Autoconfiguration IP address:169.254.222.169
Subnet Mask: 255.255.0.0
Default gateway:

11/5/2006 11:41:47 PM

The Dude
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^

11/6/2006 12:30:37 AM

The Dude
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one last bump for the night

someone please help

i am desparate

[Edited on November 6, 2006 at 2:45 AM. Reason : i just got battlefield 2142 and cant play]

11/6/2006 2:44:53 AM

engrish
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IP isn't valid.

-Start, Run, type "cmd", enter
-Type "ipconfig /release", enter
-Type "ipconfig /renew", enter
-Type "ipconfig", enter

-Should have something that comes up saying "Ethernet Adapter Local Area Connection". Tell us the number that shows up in the "IP address" field.

11/6/2006 8:40:39 AM

The Dude
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when i tried to renew my IP address after i released it i got the message after a while saying...

"an error occured while renewing interface Local Area Connection 2 : Unable to contact your DCHP server. Request has timed out."

11/6/2006 10:13:01 AM

engrish
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Is there anything under device manager that is reporting errors or unknown device? It sounds like your network card is not properly installed.

11/6/2006 10:57:44 AM

The Dude
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when i go to device manager and click on network adapters

it shows my network card and says everything is working properly

11/6/2006 11:26:51 AM

Nashattack
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Quote :
"Local Area Connection 2"


Is this common?

11/6/2006 11:35:25 AM

The Dude
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^i was wondering that too

it did that by default

11/6/2006 11:47:10 AM

plaisted7
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I've had LAN2 on several computers before and the network worked fine. Not sure if its common. One of my motherboards has two network ports so the LAN2 makes sense for that one but some of the others I don't know why it used LAN2.

Take this as a free bump I guess cause I don't know what I'm talking about.

11/6/2006 12:04:53 PM

Aficionado
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the name doesnt matter

you can change it

have you checked the ethernet cable?

11/6/2006 12:54:43 PM

The Dude
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yeah i checked the cable

i used it on my laptop and my girlfriends laptop

11/6/2006 1:51:32 PM

gs7
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did you try plugging into another port on the router?

what router do you have? is your computer the only one having issues connecting?

11/6/2006 2:24:04 PM

engrish
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That name is common - it came from when he deleted the network card and reinstalled the drivers.

This is almost always a network card issue when dealing with a home setup. It's a fresh install of Windows so I don't think it would be a winsock issue but I suppose it's always possible.

Download and run this: http://www.snapfiles.com/get/winsockxpfix.html

Let it go through all of it's steps and then restart your computer. Try to get online after doing this. Let us know.

11/6/2006 3:18:48 PM

The Dude
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Quote :
"did you try plugging into another port on the router?

what router do you have? is your computer the only one having issues connecting?"


yes i tried plugging into another port and yes my computer is the only one having connection issues

Quote :
"This is almost always a network card issue when dealing with a home setup. It's a fresh install of Windows so I don't think it would be a winsock issue but I suppose it's always possible.

Download and run this: http://www.snapfiles.com/get/winsockxpfix.html"


this was like the first thing i tried and it didnt work

11/6/2006 4:01:24 PM

engrish
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Try giving yourself a static IP and see if you are able to ping the gateway (your router).

11/6/2006 4:03:37 PM

The Dude
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^how do I do that?


btw..thanks for the help so far engrish

i hope i can get through this damn thing

11/6/2006 4:06:15 PM

engrish
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Go into Control Panel - Network Connections - Right click on your Local Area Connection (I think yours is 2) - Go to Properties.

Once inside the properties of the connection double click on "Internet Protocal (TCP/IP)"

Select "Use the following IP address" and enter in a valid IP on your network. You can run the ipconfig program on your laptop to get all of this information. eg. 192.168.0.100

Subnet mask should be 255.255.255.0 and the default gateway is the address of your router. This will also show up in the ipconfig on your laptop.

After doing this you can hit OK to the screen and work your way back out of the control panel. Once you're back to your desktop click on Start - Run - CMD - hit enter. At the dos screen type "ping 192.168.0.1" where the IP address is your gateway. Hit enter.

This hopefully will reply back. If it does then we know its a problem with DHCP which is easily fixed by assigning yourself a static IP. If it does not then we will have to troubleshoot the issue more.

11/6/2006 4:13:28 PM

The Dude
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^when I did all that it said "Request timed out"


should I type anything in for DNS server?

because there is nothing there when I check the status

[Edited on November 6, 2006 at 6:34 PM. Reason : sdfdf]

11/6/2006 6:32:07 PM

The Dude
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anyone else have any ideas?

11/6/2006 10:02:07 PM

engrish
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You wouldn't need DNS set to ping the router. There is likely something wrong with the drivers to your network card or the network card itself.

11/7/2006 8:21:21 AM

Genki
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Unplug the ethernet cables going into the router first, then replug them in(Don't ask me but this actually worked for me one time when I had a similar problem). If that doesn't work, try restarting the router.

11/7/2006 9:12:28 AM

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