i really need some good advice so i apologize for the long entry but i figure some info is required for help.

since ive moved to SC and picked upcharter cable my internet has been much worse than i ever had with roadrunner in charlotte (HS) or raleigh (college). some nights its really laggy, but most nights it appears to perform normally if you are just checking webpages, email etc. the problem is only really apparent if you are using any program utilizing a constant streaming connection (gaming online, vent, ftp, streaming long audio/video files) which is what i am doing most of the time im online.

I get DCd from games multiple times in any given night im playing, and the past few weeks it seems like every 15 mins im losing connection to anything with a constant stream of data flowing...however if i try to reconnect to the vent server, game, ftp server i can do it IMMEDIATELY, causing me to believe there are some bad hiccups or something that are really annoying since certain games i play when you DC you lose and cant reconnect to that specific game after DCing. (sure gaming isnt that important, but I am paying for a service and if its not me id like to resolve it and its affecting my overall internet performance).

It didnt dawn on me until last night when i was trying to DL new drivers for my mobo and network card to see if that helped that it could be packet loss. Over several DL attempts the files kept DL but windows said they were incomplete or corrupt when I tried to open them. checked netstat -s -p tcp in my command prompt and saw that 4% of my packets sent had to be resubmitted (extremely high i would think).

after forcing myself to get a new IP address the packet resubmits was down to like .5% but after a day (when i checked again) was back up to 3%. my 2 week old laptop plugged straight into my modem had only <0.1% packet resubmits all day.

so a few things:

does it seem to other people that packet loss is a very high possibility cause of my desktop's net problems?

if so what kind of things need to be checked. settings? network card? ethernet cable? modem? contact my isp(again)?

any help would be greatly appreciated this has been pissing me off for far too long (ive been here 6 months)

[Edited on January 7, 2008 at 8:15 AM. Reason : ]

1/7/2008 8:13:50 AM

Quote :

"my 2 week old laptop plugged straight into my modem had only <0.1% packet resubmits all day."

this tells me it's something with the desktop and not the line or the modem. i'd check the drivers first and then try a new/different network card

more than likely one of those two things will cure the issue

1/7/2008 8:50:00 AM

http://www.dslreports.com/forum/r19571546-HSI-Slow-speeds-in-upstate-SC

Lots of other ppl in upstate SC seem to have the same problem with Charter and the problem is on Charter's end, not yours.

[Edited on January 7, 2008 at 8:55 AM. Reason : clarified.]

1/7/2008 8:55:06 AM

^^ yea im still going to look into that regardless. what does anyone think about lowering my MTU value from the default?

^thanks. most the people posting are from greenville/greer/spartanburg which is exactly where i live. i think i might watch my new laptop a little closer, and try using the internet on that this week and see if i start seeing problems pop up again.

if so i suppose i could try DSL(if its even available) even tho ive never used it before, itd have to be better than this charter's tech support is terrible too.

[Edited on January 7, 2008 at 9:19 AM. Reason : ]

1/7/2008 9:12:17 AM

any other thoughts?

1/7/2008 11:52:46 AM

I dont mean to hijack your thread, but i got an internet connection problem as well, any help would be greatly appreciated. I have TWC with a wireless router. recently my laptop fucked up so i reformatted my hard drive and reinstalled windows and shit. so i thought that was the reason my internet wasnt working. but since i have reinstalled windows, internet works fine at my girlfriends place but still doesnt at my apt. even when i plug my laptop directly into the TWC box it doesnt work. BUT, my roommate has a desktop that he plugs directly into the box and his works fine. any suggestions???oh and also, when i try to "repair" the connection, it says it fails b/c it cannot renew my IP address.

1/7/2008 12:57:50 PM

plug your computer into the cablemodem directly, and the reboot the modem.

1/7/2008 1:14:23 PM

^^ if you are unplugging an ethernet cable from your desktop and then plugging it straight into your laptop it will not function right and say you have 'limited or no connectivity' and will not repair when you try to do so.

if this is what you are doing, the modem should be powercycled before plugging your laptop in directly after pulling the ethernet from the desktop.

if thats not whats happening then someone else will be better able to assist you

1/7/2008 1:17:16 PM

i have to remind myself that not everyone is familiar with MAC ids

1/7/2008 1:35:09 PM

if this helps anyone let me know please, im grasping at straws as to what is wrong (besides possibly just charter) with my connection.


TCP Statistics for IPv4

Active Opens = 567
Passive Opens = 260
Failed Connection Attempts = 62
Reset Connections = 71
Current Connections = 63
Segments Received = 38065
Segments Sent = 34676
Segments Retransmitted = 147

Active Connections

Proto Local Address Foreign Address State
TCP JAMIENCSU2007:1442 66.77.170.138:http ESTABLISHED
TCP JAMIENCSU2007:1443 66.77.170.138:http ESTABLISHED
TCP JAMIENCSU2007:1457 66.77.170.155:http ESTABLISHED
TCP JAMIENCSU2007:1461 66.77.170.160:http ESTABLISHED
TCP JAMIENCSU2007:1465 198.105.194.76:http ESTABLISHED
TCP JAMIENCSU2007:1471 66.77.170.160:http ESTABLISHED
TCP JAMIENCSU2007:1563 66.77.170.147:http ESTABLISHED
TCP JAMIENCSU2007:1564 66.77.170.147:http ESTABLISHED
TCP JAMIENCSU2007:1570 66.77.170.155:http ESTABLISHED
TCP JAMIENCSU2007:1586 66.77.170.136:http ESTABLISHED
TCP JAMIENCSU2007:1614 mysteryfcm.plus.com:http ESTABLISHED
TCP JAMIENCSU2007:1616 mysteryfcm.plus.com:http ESTABLISHED
TCP JAMIENCSU2007:1618 64.12.25.185:https ESTABLISHED
TCP JAMIENCSU2007:1619 oam-d06c.blue.aol.com:https ESTABLISHED
TCP JAMIENCSU2007:1620 64.12.26.136:https ESTABLISHED
TCP JAMIENCSU2007:1627 66.77.170.137:http TIME_WAIT
TCP JAMIENCSU2007:1630 sync-d.sync.aol.com:http TIME_WAIT
TCP JAMIENCSU2007:1634 168.75.68.13:http TIME_WAIT
TCP JAMIENCSU2007:1636 66.77.170.155:http TIME_WAIT
TCP JAMIENCSU2007:1639 oam-m10a.blue.aol.com:https ESTABLISHED
TCP JAMIENCSU2007:1641 66.77.170.138:http TIME_WAIT
TCP JAMIENCSU2007:1642 205.188.13.28:https ESTABLISHED
TCP JAMIENCSU2007:1644 radioapp-dtc-aa.stream.aol.com:http TIME_WAIT
TCP JAMIENCSU2007:1652 168.75.200.211:http ESTABLISHED
TCP JAMIENCSU2007:1676 thewolfweb.com:http ESTABLISHED
TCP JAMIENCSU2007:1680 thewolfweb.com:http ESTABLISHED
TCP JAMIENCSU2007:1686 wwwbaytest2.microsoft.com:http TIME_WAIT
TCP JAMIENCSU2007:1688 wwwbaytest2.microsoft.com:http TIME_WAIT
TCP JAMIENCSU2007:1690 24-158-63-046.static.hckr.nc.charter.com:http ESTABLISHED
TCP JAMIENCSU2007:1692 wwwbaytest2.microsoft.com:http TIME_WAIT
TCP JAMIENCSU2007:1694 wwwbaytest2.microsoft.com:http ESTABLISHED
TCP JAMIENCSU2007:1696 wwwbaytest2.microsoft.com:http TIME_WAIT
TCP JAMIENCSU2007:1700 wwwbaytest2.microsoft.com:http ESTABLISHED
TCP JAMIENCSU2007:1702 microsoft.iad.webtrends.com:http TIME_WAIT
TCP JAMIENCSU2007:1705 fetch-d-vdfa01.download.aol.com:http TIME_WAIT
TCP JAMIENCSU2007:1707 fetch-d-vdfa01.download.aol.com:http TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1440 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1441 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1456 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1460 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1464 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1470 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1561 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1562 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1569 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1585 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1613 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1615 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1622 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1631 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1637 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1645 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1647 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1649 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1651 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1653 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1655 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1657 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1659 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1663 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1667 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1669 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1673 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1675 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1677 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1679 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1681 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1683 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1689 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1693 ESTABLISHED
TCP JAMIENCSU2007:1025 localhost:1697 TIME_WAIT
TCP JAMIENCSU2007:1025 localhost:1699 ESTABLISHED
TCP JAMIENCSU2007:1406 localhost:1407 ESTABLISHED
TCP JAMIENCSU2007:1407 localhost:1406 ESTABLISHED
TCP JAMIENCSU2007:1408 localhost:1409 ESTABLISHED
TCP JAMIENCSU2007:1409 localhost:1408 ESTABLISHED
TCP JAMIENCSU2007:1440 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1441 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1456 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1460 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1464 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1470 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1561 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1562 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1569 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1585 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1613 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1615 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1633 localhost:1025 TIME_WAIT
TCP JAMIENCSU2007:1643 localhost:1025 TIME_WAIT
TCP JAMIENCSU2007:1651 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1661 localhost:1025 TIME_WAIT
TCP JAMIENCSU2007:1665 localhost:1025 TIME_WAIT
TCP JAMIENCSU2007:1671 localhost:1025 TIME_WAIT
TCP JAMIENCSU2007:1675 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1679 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1689 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1693 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1699 localhost:1025 ESTABLISHED
TCP JAMIENCSU2007:1701 localhost:1025 TIME_WAIT
TCP JAMIENCSU2007:1704 localhost:1025 TIME_WAIT
TCP JAMIENCSU2007:1706 localhost:1025 TIME_WAIT



5MB cable internet plugged directly into the modem.

[Edited on January 8, 2008 at 8:08 PM. Reason : ]

1/8/2008 8:00:08 PM

any thoughts on all the tcp connections?

1/8/2008 9:40:50 PM