dFshadow All American 9507 Posts user info edit post |
Password must be 6 letters: yes. Must contain a numeral: yes. Must not say your bank is pants: WTF? http://news.bbc.co.uk/2/hi/uk_news/england/hereford/worcs/7585098.stm
Quote : | "A man who chose "Lloyds is pants" as his telephone banking password said he found it had been changed by a member of staff to "no it's not".
Steve Jetley, from Shrewsbury, said he chose the password after falling out with Lloyds TSB over insurance that came free with an account.
He said he was then banned from changing it back or to another password of "Barclays is better".
The bank apologised and said the staff member no longer worked there.
Mr Jetley said he first realised his security password had been changed when a call centre staff member told him his code word did not match with the one on the computer.
"I thought it was actually quite a funny response," he said.
"But what really incensed me was when I was told I could not change it back to 'Lloyds is pants' because they said it was not appropriate.
"I asked if it was 'pants' they didn't like, and would 'Lloyds is rubbish' do? But they didn't think so.
"So I tried 'Barclays is better' and that didn't go down too well either.
"The rules seemed to change, and they told me it had to be one word, so I tried 'censorship', but they didn't like that, and then said it had to be no more than six letters long."
'Very disappointing'
Mr Jetley said he was still trying to find a suitable password which met the conditions.
He said his dispute with the bank started over some travel insurance, but that issue had been dealt with by managers independently.
A statement released by the bank said: "We would like to apologise to Mr Jetley.
"It is very disappointing that he felt the need to express his upset with our service in this way. Customers can have any password they choose and it is not our policy to allow staff to change the password without the customer's permission.
"The member of staff involved no longer works for Lloyds TSB." " |
8/27/2008 10:03:12 PM |
bigTHEW All American 7330 Posts user info edit post |
Quote : | "It is very disappointing that he felt the need to express his upset with our service in this way. " |
I like how they try to throw blame back at the guy as if the nature of this situation was his fault.8/27/2008 10:10:49 PM |
qntmfred retired 40726 Posts user info edit post |
sounds like something i would have done 8/27/2008 10:16:54 PM |
moron All American 34142 Posts user info edit post |
Quote : | "Must not say your bank is pants: WTF?" |
Probably some stupid british thing.8/27/2008 10:26:16 PM |
EuroTitToss All American 4790 Posts user info edit post |
8/27/2008 10:26:30 PM |
Charybdisjim All American 5486 Posts user info edit post |
^^ Probably slang that made more sense when they only bathed once every other month or so. I imagine people's pants were pretty nasty. 8/28/2008 12:41:44 AM |
RSXTypeS Suspended 12280 Posts user info edit post |
I like how expressing yourself with a password that nobody sees but YOU is "disappointing" to the bank. lol 8/28/2008 5:27:10 AM |
Wraith All American 27257 Posts user info edit post |
fyi, pants = underwear in England. 8/28/2008 9:19:09 AM |
qntmfred retired 40726 Posts user info edit post |
so Lloyds is underwear? 8/28/2008 12:01:47 PM |
agentlion All American 13936 Posts user info edit post |
it's disturbing that a bank employees, any bank employee, was able to actually read the passwords, apparently in plain text. The passwords should be kept encrypted or in a hash so that even the bank's IT workers couldn't read them.... 8/28/2008 3:26:40 PM |
dFshadow All American 9507 Posts user info edit post |
it's a phone banking password - people have to be able to read them becuase you have to say them to the rep to verify your identity 8/28/2008 3:28:06 PM |
sd2nc All American 9963 Posts user info edit post |
^^^ It is more of an all-encompassing term which can mean a number of things. Like "bananas" or something.
"This food is so pants an Ethiopian wouldn't bloody eat it" 8/28/2008 4:51:11 PM |
raiden All American 10505 Posts user info edit post |
so if pants = underwear it would be
"This food is so underwear an Ethiopian wouldn't bloody eat it"
fucking british and their stupid slang. 8/28/2008 5:47:44 PM |
volex All American 1758 Posts user info edit post |
pants does mean underpants but it is slang for not good, crappy, etc 8/28/2008 9:04:07 PM |
Paul1984 All American 2855 Posts user info edit post |
makes more sense than calling something you like "the shit" 8/29/2008 3:04:53 PM |
JBaz All American 16764 Posts user info edit post |
Quote : | "I use profanity in my passwords so when I call tech support, it's my little way of saying "FUCK YOU" when they ass for the passwords" |
8/29/2008 9:59:04 PM |