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 Message Boards » » Trojan Help Page [1]  
hershculez
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Yes another one of these. I have tried to fix the issue myself but I can't figure it out. So I originally found the virus with Symantec Then a new full system scan did not turn anything up. My spyware program shows a Trojan.nnol. When I search google it brings up German websites. Now my windows updates are unable to be turned on and my Symantec real time protection is off and not able to be turned back on. What do I need to do here?

12/22/2008 9:50:30 PM

BIGcementpon
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Are you running the scans and repairs in safe mode?

12/22/2008 10:12:06 PM

hershculez
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I am not.

12/22/2008 11:53:43 PM

evan
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one would think that would be an excellent idea

you might want to give it a shot

[Edited on December 23, 2008 at 12:01 AM. Reason : also, it would behoove you to post a hijackthis log]

12/22/2008 11:59:06 PM

Grandmaster
All American
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http://www.malwarebytes.org/mbam.php

12/23/2008 12:02:01 AM

TJB627
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Also run Spybot in safe mode.

12/23/2008 12:44:42 AM

BIGcementpon
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^all of the above

12/23/2008 1:09:01 AM

Grandmaster
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I never use spybot these days other than immunizing people's IE. malwarebytes is the shit and will most likely find anything/everything.

12/23/2008 2:30:21 AM

drunknloaded
Suspended
147487 Posts
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reformat.com

12/23/2008 3:26:19 AM

Everclear
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I had the exact same thing happen to me last night where my windows update turned itself off and I couldn't turn it back on. I am running AVG anti-virus in safe mode right now. I ran Ad-Aware last night and it found some maleware but I haven't found a virus yet.

12/23/2008 8:52:47 AM

CalliPHISH
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excuse the ignorant, why do you suggest running these scans in safe mode?

I'm not sure I even know how to switch between the modes (I will google, no need to embarrass me more)

12/23/2008 11:40:55 AM

Aficionado
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safe mode disables networking and a whole bunch of other stuff so that when you scan you get a more complete picture of everything

if a file is in use, you may not be able to scan it because it is locked

before you see the windows logo with the black background, press f8 to choose the mode you want

12/23/2008 11:52:00 AM

Everclear
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The AVG scan from last night said I have a trojan and I sent it to the vault. I ran the scan again this morning and again it said I have a trojan. I just reformatted this thing about 2 months ago because of a possible virus. Could reformatting not have gotten rid of it the first time or is it more likely that I just got another virus since then?

12/23/2008 12:21:58 PM

Aficionado
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#2

12/23/2008 12:28:52 PM

Everclear
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Alright if I have to reformat this thing again I want to get some recommendations for anti-virus, anti-maleware, firewall programs. Right now I am using AVG, Ad-Aware, and Zone Alarm free editions.

If there is a software that is good enough to buy I'll take those recommendations as well.

12/23/2008 2:27:33 PM

evan
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http://www.ncsu.edu/antivirus/files/SEP11.exe (32-bit)
http://www.ncsu.edu/antivirus/files/SEP11x64.exe (64-bit)

grab SEP before they switch to trend micro in january

12/23/2008 2:33:41 PM

KRUZNBY
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^Virus definitions will not be updated after the completion of the fiscal year, so I would not bother with Norton for virus protection.

12/23/2008 3:30:10 PM

evan
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how do you know that?

12/23/2008 4:19:00 PM

Grandmaster
All American
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SEP11 sucks.

I just bought NOD32 for 10 bucks.

12/23/2008 4:29:50 PM

moron
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34142 Posts
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^^ why would they? SEP currently pulls from an NCSU server, AFAIK, and when the license for that software runs out, where will it pull from?

12/23/2008 4:42:32 PM

KRUZNBY
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Quote :
"Timeline
========
We're currently targeting Monday, January 12, 2009, as our official
date to release OfficeScan 8 and VirusBarrier to campus. This date
may change depending on the results of some testing that is scheduled
to be completed mid-December.

Assuming all goes well, and we make our target launch date, we will
disable downloads to all Symantec products on Friday, January 30,
2009.

Throughout the Spring 2009 semester, we will be coordinating various
forms of public communication about the new antivirus software,
including The Bulletin, The Technician, OIT News newsletter, and so
forth. Our aim is to reach out to as many people as possible.

We expect to begin more targeted reminder notices to campus
departments and individual users later in the semester, as we begin to
identify computers that are still checking in with our existing
Symantec parent servers. This will likely occur in mid-to-late-March.

At the end of the fiscal year, our license for Symantec products and
updates expires. At that time, the Symantec parent servers will be
taken offline permanently. This will most likely occur on June 27,
2009 (also subject to change). Existing Symantec clients will begin
complaining about virus definitions being out of date 30 days after
the last time an antivirus client checks in with the parent server."


[Edited on December 23, 2008 at 4:47 PM. Reason : email]

12/23/2008 4:44:58 PM

Prospero
All American
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NOD32 FTW!

12/23/2008 6:29:58 PM

BIGcementpon
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I've always used the unmanaged versions of Symantec so I wouldn't have to deal with the university, I could just get my updates straight from Symantec. Is there a version of SEP11 that is unmanaged? I've got it on my new pc.

12/23/2008 6:47:43 PM

Novicane
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15416 Posts
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L2windows

12/23/2008 7:26:02 PM

ScHpEnXeL
Suspended
32613 Posts
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fail

12/23/2008 7:40:27 PM

hershculez
All American
8483 Posts
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Just got back from vacation and have been working on this for a while. Now I'm dealing with spyware guard 2008 (a fake program) and a trojan - Troj/Rustok-N. Soon as this last scan is done I will restart and run everything in safe.

12/31/2008 12:14:17 AM

Hoffmaster
01110110111101
1139 Posts
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Help with Trojans?


Step 1: Rip open package.

Step 2: Hold it by the edges and place on the tip.

Step 3: Roll down over your unit.

That should provide ~99.5% protection from viruses!

12/31/2008 12:33:25 AM

hershculez
All American
8483 Posts
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Looks like I have everything fixed. Malewarebytes is the heat.

12/31/2008 1:02:16 AM

robster
All American
3545 Posts
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I try to go to the malwarebytes page, and it just says it doesnt exist ... I think though that this trojan has planed a dns server config on my pc that is intercepting my requests, and killing my access to certain things.

May just have to reinstall windows, though that sucks a big one.

12/31/2008 10:45:30 AM

TJB627
All American
2110 Posts
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^Try to boot into safe mode and access the webpage. That should keep your virus from loading and hijacking your browser. I haven't used malwarebytes but if it's like Spybot, you can download, install, update and scan all within safe mode.

12/31/2008 5:43:01 PM

robster
All American
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even in safe mode, I cant access it, and I see the dns stuff all changed in the hijackthis log.

I downloaded malewarebytes on my work comp today, so Ill transfer that in a few and run it to see what happens, in safe mode.

12/31/2008 10:16:04 PM

kable333
All American
5933 Posts
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I recently had a RAT (remote access trojan) on my CPU about a few weeks ago. I thought the combo of my anti-virus and manual Windows updates would fix it, but it didn't. After about a week, I decided to go nuclear and just re-install XP. Worked so far, but it was a pain re-d/l every single Windows Update. Took me 1.5 days, but I got a whole lot of space now, and my CPU runs fine now.

1/1/2009 4:19:39 PM

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