My computer has decided to quit on me. it began after the wireless stopped working, but now it won't even boot b/c of some problem with the ethernet controller.

Any advice on what to do or a good place to take it if it needs to be repaired???

7/15/2009 2:12:28 PM

does it beep when you turn it on? are there fans spinning and you just don't get anything on the monitor? have you tried booting without the ethernet card (unless it is onboard)?

7/15/2009 2:20:32 PM

it loads like it normally does, but never gets far enough. I only know the ethernet card is a prob bc the load screen says so. it attempting to setup but can't for whatever reason.

7/15/2009 3:45:56 PM

Try removing the ethernet card or, if it's built-in, disable it in the BIOS.

[Edited on July 15, 2009 at 3:52 PM. Reason : typing FTL]

7/15/2009 3:52:19 PM

I'm thinking it could be a number of things...

- hard drive is not in boot sequence
- O/S is corrupted
- hard drive is dead
- something else

Need more details on what kind of machine and a screenshot or error message.

7/15/2009 3:59:33 PM

how do I disable the ethernet card in BIOS

7/15/2009 5:32:36 PM

why dont you start by posting what kind of computer it is chief

7/15/2009 7:00:15 PM

compaq presario v5000

7/15/2009 7:28:46 PM

$50

7/15/2009 10:10:27 PM

PM

any other offers???

7/15/2009 10:34:00 PM

10 an hr

7/15/2009 11:35:34 PM

Between the HP/Compaq logo and the Windows XP splash screen, spam the F8 button to pull up your Advanced Boot Options menu and select "Safe Mode".

Click Yes on the prompt that notifies you that you're working in this mode and then right click "My Computer" goto "Manage" and select "Device Manager". Under the "Network Adapters" tree find your ethernet card and click "Uninstall". Reboot the computer.

If your computer now gets past the mystery ethernet error after it reinstalls the card you win. If it still crashes at the same point you lose. Present a rematch by following all of the steps again and selecting "Disable" this time instead of Uninstall. If this also fails, follow the steps yet again and re-enable the card, reboot, spam F8, choose "Safe Mode with Networking" and test your internet in safe mode. (Also PM me for the possibility of a remote support session if this works).

If all of the above fails, watch your HP/Compaq splash for the key you must press to enter setup. F2, Esc, Del something like that. Inside of the bios poke around until you find the Enable/Disable toggle for LAN or Ethernet or Network, etc. Probably under Advanced.

Good Luck.



[Edited on July 16, 2009 at 12:39 AM. Reason : ]

7/16/2009 12:38:16 AM

I disabled the network already, but I haven't done any of the previous things. Im not sure ill be able to b.c it never gets past the compaq screen. thanks for the help though.

7/16/2009 9:32:34 AM

Quote :

"chief"

lolers - one of my favorite epithets

7/17/2009 11:42:28 AM