I run Win XP, and use wireless Mouse and Keyboard through same usb. Got that virus where pop up ads tell you you need their antivirus software, it won't let you open any program. Ran malware, got all that cleared up, but now my keyboard won't work when restarted, works fine on reboot allowing me to get to safe mode, just not when it restarts. It's def the keyboard, as it works on other computers. Mouse works fine. Suggestions?

8/19/2010 8:40:34 PM

Format C:

8/19/2010 8:41:29 PM

Quote :

"It's def the keyboard, as it works on other computers."

wat

8/19/2010 9:09:48 PM

sorry, meant it's the PC, not the keyboard, USB is fine, as the mouse works. have tried another working keyboard on my PC and it won't work on my PC.

[Edited on August 19, 2010 at 9:17 PM. Reason : .]

8/19/2010 9:16:03 PM

Quote :

"Ran malware, got all that cleared up, but now my keyboard won't work when restarted"

Did you proof this post before you hit Submit?

I would double check anything these guys: http://www.bleepingcomputer.com/ have to say about your problems.

But really, you're just going to end up formatting and reinstalling your machine. It's the only way to be 100% sure you killed whatever malicious software has infected your computer. Back up your important data and get it over with. It is not your keyboard.

8/19/2010 11:03:04 PM

Buy a USB to PS2 converter and plug it into the PS2 port

8/20/2010 12:07:41 AM

I have one of ^ if you want to buy it

8/20/2010 12:09:40 AM

k.

8/20/2010 12:10:29 AM

Obviously, I was not talking to you.

8/20/2010 7:57:10 AM

Thanks guys, the issue i can't seem to understand is that the mouse and keyboard, while wireless, use the same USB, and the mouse works, so the USB connection is fine???? Is it that serious of an issue where reformatting is the only choice?

8/20/2010 10:27:19 AM

Does your wireless mouse and keyboard combo use software? Like a logitech peripherals manager or something like that?

[Edited on August 20, 2010 at 10:32 AM. Reason : if so, I would reinstall it]

8/20/2010 10:32:38 AM

It's a Dell keyboard/mouse combo, with dell PC. I can see the keyboard is messed up under the device manager, the exclamation point is there, tired uninstalling the drivers, rebooting, then installing, rebooting, but no luck.

Also forgot to mention, that the keyboard started to work last night for about an hour and then stopped again this morning, which leads me to believe it's the motherboard.

[Edited on August 20, 2010 at 11:36 AM. Reason : .]

8/20/2010 11:31:33 AM

Just nuke your machine.

8/20/2010 11:54:16 AM

what model number is the keyboard?

[Edited on August 20, 2010 at 12:57 PM. Reason : you might need to uninstall the USB controllers, reboot, and let windows reinstall them]

8/20/2010 12:57:34 PM