So lets start by saying im a noob...but after we get past that if anyone can help that would be great. thx!

so recently i have been encountering some problems with my internet connection speed. I can't figure out whether its my laptop or ISP. (Time warner cable, Dell XPS).

Symptoms
1. Basically i get this error a lot in Outlook whenever i try to send emails of a certain size (and sometimes small emails)
Sending' reported error (0x800CCC0F) : 'The connection to the server was interrupted. If this problem continues, contact your server administrator or Internet service provider (ISP).'

I googled that and it talks about potential problems but is somewhat vague and could go either way.

2. The internet is really slow and when I have multiple firefox's open it usally times out in the browser I am not currently in. meanwhile the other one goes painfully slow

3. The download speeds aren't necessarily affected (i get around 100 kb/s through wireless) it just seems like it doesn't process certain things very quickly. IE if i post something on FB or here it may take forever, but then other tasks don't that should take time.

I haven't extensively tested this at say a public place but it's on my to do list, I just wonder if anyone else has experienced this with TWC? i'm hoping its ISP related.

Could this be spyware/virus related? I don't really download any executables and i don't really go to any no-name sites. Any tips on figuring out whether it is or isn't spyware/virus related?

Thanks!

9/28/2010 11:15:46 PM

Download MalwareBytes (its free) update it and run a full scan.

Also, if you are using Windows xp, vista, or 7 32bit, download combofix and run that first.

Combofix: http://www.bleepingcomputer.com/combofix/how-to-use-combofix

MalwareBytes: http://www.malwarebytes.org/

If it is a spyware/virus issue one of these should likely resolve it. Combofix is great at breaking a lot of harder to remove malware (including rootkits) and MalwareBytes is a great comprehensive scanner that catches all sorts of junk others seem to miss.

9/29/2010 11:01:15 AM

^thanks man

i downloaded that malware thing and it didn't find anything but is good to have. I think i have fixed it now. Turns out it may have been the wireless router. I think it may have just been about to die. It made a wierd noise when it was plugged in, so i bought a new wireless n router and so far (crosses fingers) it works.

I didnt know wireless routers went bad like that. I figured it would just up and die one day, but i guess they can slow down?

10/2/2010 7:53:14 PM

If something's going bad, it can start dropping packets or corrupting some of the data causing there to be a lot of retransmits. This slows things down a lot.

Hardware failure can cause all sorts of weird problems.

10/3/2010 9:08:27 AM

other than problem "being with twc", what's going on here?

10/18/2010 9:54:50 AM

need more stickers

10/18/2010 10:13:55 AM

Are you getting those results consistently?

10/18/2010 10:17:37 AM

i think the decals blew off from the speed

i'm trying to help my wife remotely. trying to upload a video to facebook and it's going to take 133 hours. i told her to unplug the modem for a minute. the next test came out to:



which is sadly more like it, but she reported it went right back to shit after a few minutes

10/18/2010 10:17:47 AM

You might be quarantined! TWC will put your ass in a different connection pool if they think your machine is part of a botnet or they've received a complaint that you're distributing copyrighted material.

Do you use TWC's DNS servers or something else, like OpenDNS or Google Public DNS? I didn't know I was being quarantined because the only thing they do at first is redirect every request to this page that prompts you to call them, but if you're not using TWC's DNS servers, you obviously never see that.

10/18/2010 10:22:06 AM

no distributions, i haven't messed with opendns since 2006 on an old computer, and think i tried google dns a while ago i can't remember if i reset that or not

i do use dropbox a lot between work and home, that's a majority of uploads there

10/18/2010 10:25:40 AM

Okay, do other machines connected to your router get similar speed test results?

10/18/2010 10:27:30 AM

stop all the downloadin'

10/18/2010 10:27:30 AM

ah ha- had her turn off peerblocker and it seems to be working.

does that make sense or is it coincidence

[Edited on October 18, 2010 at 10:35 AM. Reason : forgot about dre pb Ø]

10/18/2010 10:33:25 AM

yes. peerblocker is stupid shit no one should ever use.

10/18/2010 10:38:23 AM

SO NOTED

peerblocker has been asked to leave the premises

thanks for the help folks

10/18/2010 10:41:37 AM

guys, i've got a great idea! I'll make a program than blocks connections to/from your computer!

Wonderful idea! But how will we choose what to block??

Thats the best part! It will periodically download a list of random ip addresses!!!

Brilliant~!

10/18/2010 10:42:52 AM

Shaggy: "also dropbox sux, use your windows live skydrive"

10/18/2010 10:44:13 AM

i gotta have the dropbox, especially with the droid. you know what i'm sayin?

10/18/2010 10:45:40 AM

drop box aint bad, mesh is just better

10/18/2010 10:47:03 AM

if it's better, is there a Live Mesh Android app?

10/18/2010 11:35:38 AM

who cares about a phone linux?

10/18/2010 11:37:28 AM

i care about a phone.

10/18/2010 11:43:16 AM

Phones doesn't care about you though

10/18/2010 4:08:13 PM