I have been Googling for a while to try and fix an issue with a Dell E1505 laptop w/ Windows 7 & Ubuntu 10.04. The laptop has a TSSTCorp DVD+RW TS-L532B drive that will not recognize any media inserted. I didn't use it for several months. Then, suddenly I realize no matter what media I try to read - CDs or DVDs - it doesn't recognize anything. I get the same prompt: "Please insert a disc into drive D:" The drive is still powered. It pops itself open when the above prompt pops up and flashes a light when I close it thereafter. I can hear spinning. Therefore, I don't believe it's just "dead".

I already tried clearing the upper and lower filters because lots of people said that solved their problem, but it did not work for me. Also, the device manager says the device is working properly and the driver is up to date. I have several DVDs and have had no success so far.

Anyone got ideas on how to continue troubleshooting this thing?

3/20/2011 2:15:47 PM

try grabbing a boot cd. if you can boot to a disc then the drive is still good.

3/21/2011 4:43:22 PM