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 Message Boards » » what is wrong with my internets Page [1]  
ncsuftw1
BEAP BEAP
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will someone fucking explain this to me?

nothing on my network is requesting anything near the bandwidth that is being shown on the WAN. not to mention, my cap is fucking 3MB/s. So the fact that it can spike to 30MB/s makes ZERO FUCKING SENSE. it's making my internet unusable when it happens (it doesn't constantly happen but it can go on for awhile). i've sent an email to the support people but they probably won't ever have a clue.

i'm on an apartment internet service, NTC. they are connected (at some point) to the NCREN ring if that makes a difference.

Tracing route to google.com [72.14.204.103]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms DD-WRT [192.168.1.1]
2 15 ms 14 ms 26 ms 204-85-68-1.us.rl-nc.ntc-com.net [204.85.68.1]
3 14 ms 14 ms 16 ms 204-85-81-237.ntc-com.net [204.85.81.237]
4 * 14 ms 14 ms brdr-rtr.core.rl-nc.ntc-com.net [204.85.71.1]
5 19 ms 20 ms * rtp7600-gw-to-shentel.ncren.net [128.109.70.25]

6 19 ms 17 ms 19 ms dep7600-gw2-to-rtp7600-gw.ncren.net [128.109.70.
138]
7 37 ms 25 ms 27 ms 72.14.196.249
8 28 ms 26 ms 47 ms 64.233.174.2
9 41 ms 38 ms 52 ms 66.249.95.148
10 52 ms 56 ms 52 ms 66.249.94.46
11 43 ms 28 ms 28 ms iad04s01-in-f103.1e100.net [72.14.204.103]

Trace complete.



of note: most of these IPs are local IPs to the ISP/complex(i think)

is there something blatantly obvious i'm doing wrong/stupid here or is it the ISP?

[Edited on March 26, 2011 at 10:34 PM. Reason : ]

3/26/2011 10:32:12 PM

puck_it
All American
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cause wolfcreek is ghetto

3/26/2011 11:28:48 PM

ncsuftw1
BEAP BEAP
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usuites

3/26/2011 11:35:05 PM

puck_it
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ah, they use the same internet peeps.

3/26/2011 11:42:05 PM

ncsuftw1
BEAP BEAP
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but, yes. [agree]

i'm more mad at the fucking TV service than I am internet service.

DISH network analog bullshit makes it impossible to watch hurricanes games because i can't change to the regional subchannel. and i want HD.

3/26/2011 11:50:51 PM

puck_it
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^ YES. fucking A. that pissed me off so goddamn much

3/27/2011 12:12:54 AM

ncsuftw1
BEAP BEAP
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it took like 2 months for them to finally tell me it was impossible to fix after i kept pressing the fucking issue. support told me they had no idea what i was talking about me, got the complex to email the support contact they had, who said they didn't have the package here to do it, then i went to the DISH website where you can lookup where all sports games will be and what package you need to watch it, where it clearly said you just needed the package they already had.

[Edited on March 27, 2011 at 12:15 AM. Reason : i want to break things.]

3/27/2011 12:15:47 AM

evan
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it's the way NTC has their network set up

you can't really do much about it

3/27/2011 10:52:20 AM

ncsuftw1
BEAP BEAP
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that makes no sense. why is it happening

3/27/2011 4:40:27 PM

AlaskanGrown
I'm Randy
4693 Posts
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Your internets are sad

3/27/2011 5:05:26 PM

BIGcementpon
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Use wireshark and get a packet capture to see what the traffic in question is.

3/27/2011 6:53:11 PM

JBaz
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answer: porn.

3/27/2011 7:08:29 PM

llama
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3 MB/s == 24 Mbps

3/28/2011 1:01:47 AM

BIGcementpon
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^Wow yeah, I overlooked that. This is your answer.
Click the "Switch to bytes/s" option.

3/28/2011 2:36:55 AM

ncsuftw1
BEAP BEAP
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regardless, it's still maxing out my speed for no apparent reason.

Quote :
"Thank you for contacting NTC Technical Support. We do not support routers or gaming consoles. We would need you to bypass the router and, depending on your service, either connect directly to the Ethernet jack on the wall or our cable modem and see if your are still experiencing the issues. If you are, please call us at 888-201-8420 option 1, 7 days a week, 8am-11pm so we can address the problem."


wat.

[Edited on March 28, 2011 at 11:53 AM. Reason : alright i used wireshark, what am i looking for ]

3/28/2011 11:39:54 AM

disco_stu
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Examples of traffic destinations that you are not aware that any of the devices connected to your network are supposed to be contacting.

I'm not sure how much wireshark is going to help if the problem is not a virus or something on your computer. You want to look at some type of router logging.

3/28/2011 1:11:54 PM

ncsuftw1
BEAP BEAP
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ooh now they're gonna come "test my connection"

3/28/2011 3:39:47 PM

timbo
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To clarify, usuites NTC service is 3 Mbps, not 3 MB/s.

I usually just tether to my phone when the internet starts fuckin up.

3/28/2011 7:40:39 PM

ncsuftw1
BEAP BEAP
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well plugging directly in (And the issue still seems happen occasionally) and shutting down everything i can, i feel like there's far too much happening that isn't coming from me. but i'm assuming its the way the network is setup, i'm seeing packets that don't involve my IP address but do involve other local IP addresses. a lot of them, mostly TCP if that's significant at all.

3/28/2011 7:58:12 PM

evan
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i'm gonna take a wild guess and say that this is a /16 subnet

in which case you're most likely seeing a metric shitton of broadcast/multicast traffic.

in the pcap you got before, go to Statistics > Protocol Hierarchy. take a screenshot and post it here.

3/28/2011 9:16:50 PM

ncsuftw1
BEAP BEAP
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[Edited on March 28, 2011 at 9:58 PM. Reason : 90 seconds of capture]

3/28/2011 9:56:51 PM

ncsuftw1
BEAP BEAP
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k, so i'm told they are having issues within the complex and they're trying to figure it out now... it's not just me.

3/29/2011 9:53:09 AM

BobbyDigital
Thots and Prayers
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yeah if ~99% of it is TCP, it's unlikely to be garden variety broadcast/multicast traffic, but we'd have to look at the packets themselves to get a better idea of what's going on.

3/29/2011 10:37:30 AM

evan
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yeah, i was expecting an ARP storm or something, lulz.

3/29/2011 2:39:25 PM

ncsuftw1
BEAP BEAP
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fyjrthswrthsdf

4/3/2011 9:00:37 PM

smoothcrim
Universal Magnetic!
18929 Posts
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what are the chances your complex has an overzealous packet shaper? packeteer perhaps

4/4/2011 8:34:43 AM

ncsuftw1
BEAP BEAP
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i've thought about that and I guess there's a chance but I really kind of doubt it.

4/4/2011 11:24:28 AM

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