This thread is mainly for Specter.

I like the store, for a big box electronics store.

12/8/2011 8:26:58 AM

agreed, bought my washer and dryer from them, quality product and great customer service

12/8/2011 8:28:10 AM

12/8/2011 8:28:26 AM

their employees actually seem to study up on the products and features and don't just push you on the deal of the week or the latest technology.

that being said, it's a weird store.

12/8/2011 8:29:53 AM

12/8/2011 8:31:41 AM

Quote :

"their employees actually seem to study up on the products and features and don't just push you on the deal of the week or the latest technology. that being said, it's a weird store. "

Noticed this as well. I think their employees still get commission. Was glad to haggle on the washer and dryer we got from them.

12/8/2011 8:36:53 AM

got a tv from there pretty cheap. pleased

12/8/2011 8:37:55 AM

Quote :

"their employees actually seem to study up on the products and features and don't just push you on the deal of the week or the latest technology."

opposite experience for me. went to buy a tv on sale and had already done all my homework on it. sales guy was so surprised i was ready to pull the trigger under 5 seconds of arrival. he tried to upsell me on a 3D tv. in my mind i was like "fuck off, salesman" but i told him 3D was a passing fad and not worth the money. i also added i was buying the TV for a charity raffle so i didn't care about anything else like warranties or setup. smooth sailing after that.

add: also, to keep from being harassed, one time i stood near and older guy as he was looking at tvs and pretended to be his son. that was mostly for the lols though.

[Edited on December 8, 2011 at 8:52 AM. Reason : still a weird store Ø]

12/8/2011 8:50:34 AM

I'm pretty sure the employees are trained or take classes on the products. The employee knowledge is a major part of their business model.

12/8/2011 8:57:44 AM

i hate that place

they have like one thing in each category

the selection is poor

i won't ever go there again

12/8/2011 9:03:57 AM

^yeh, their selection can be lacking

Quote :

"Noticed this as well. I think their employees still get commission. Was glad to haggle on the washer and dryer we got from them."

Quote :

"their employees actually seem to study up on the products and features and don't just push you on the deal of the week or the latest technology."

these

[Edited on December 8, 2011 at 9:07 AM. Reason : .]

12/8/2011 9:06:54 AM

This place is 10x better than any other big box electronics store. I bought my refrigerator from them and I'll definitely be purchasing my future appliances from them

12/8/2011 9:11:12 AM

i'm not into it. say i want a dishwasher. if i can get a screaming deal for it somewhere else for $600 for example, why would i want to go to hhgreg and have to haggle down the price from $850 to $600? Why not just Walk into the other store where I don't have to have a play the stupid games?

i can understand haggling for the fun of it at the flea market or something, but for bigger most purchases i'm motivated by price, and i'll go wherever it's lowest, hhgreg included...but they're rarely the lowest and i usually don't feel like negotiating to match some better price i can get somewhere else.

12/8/2011 9:24:29 AM

I've been in there just browsing a time or two, but I definitely got the "salesmen watching your every move" vibe. Left in a hurry...won't go back. If I need anything electronics its always cheaper to shop and buy online anyway

12/8/2011 9:26:51 AM

Quote :

"i'm not into it. say i want a dishwasher. if i can get a screaming deal for it somewhere else for $600 for example, why would i want to go to hhgreg and have to haggle down the price from $850 to $600? Why not just Walk into the other store where I don't have to have a play the stupid games?"

Because if someone else is selling it for $600, you walk into HHGregg with the ad in hand, have them price match it, and then talk them down another $50 if you feel so inclined.

12/8/2011 9:27:17 AM

Why anyone (under the age of 40) would buy electronics in a retail store is beyond me

I'm Krallum and I approved this message

12/8/2011 9:29:19 AM

I might consider them if, one day, i'm in the need for an appliance.


other than that, big box stores exist so i can see something in person before I purchase it from Amazon. or some other online venue.

12/8/2011 9:29:52 AM

^ exactly, though i typically purchase appliances locally, through the store's website whenever i see something good pop up on slickdeals or something like that

Quote :

"Because if someone else is selling it for $600, you walk into HHGregg with the ad in hand, have them price match it, and then talk them down another $50 if you feel so inclined. "

typically the kind of deals i get aren't things that are advertised with flyers or anything. for example my last major purchase was a dishwasher from a certain big box store. msrp was $1350, and it was typically on sale for $1080. during a special "friends and family sale" (only for a few hours one day) it was on sale for $615, and i had a friend of mine who works there get it for 10% less than that. can't exactly get hhgreg to pricematch a deal like that...and even if you wanted to try they would have to carry the exact same model the screaming deal was on.

12/8/2011 9:52:17 AM

I don't know. We got HHGregg to price match on some "midnight madness sale" Sears was having on their website. We took a screenshot of the sale and brought it in. They matched the price and gave an additional 10% off. Ended up getting the washer and dryer for much less than we would have anywhere else. And making zero interest payments over 18-months made it easy too.

12/8/2011 9:54:37 AM

Quote :

"i'm not into it. say i want a dishwasher. if i can get a screaming deal for it somewhere else for $600 for example, why would i want to go to hhgreg and have to haggle down the price from $850 to $600? Why not just Walk into the other store where I don't have to have a play the stupid games? "

are you playing dumb?

Of course anyone should go buy it where ever the best deal can be had, which isn't always HHGregg. And haggling isn't always a long/difficult process. If you've got a great deal at one place and don't think HHGregg will beat it without much effort, then even I would just buy it at said store.

But the 2 big items I've purchased from HHGregg were close to if not below other big box stores' prices and within 5 minutes I had negotiated much lower prices. That and the salesmen are at least somewhat knowledgeable (admittedly, I did a lot of homework on one item and made the salesmen look foolish), especially compared to the Best Buy employees who are just zombies "Big TV. You need. Look, good picture. Buy TV."

And I often prefer going to big box stores to look at the actual product and play with it. Can't do that online. And depending on the price, I either buy in store, or buy online.

12/8/2011 10:07:35 AM

first and only time my wife and I went into one we walk into the door to be greeted by 5 employees. They asked if we needed help, stated very quickly "we dont make commission, we are here to help" and we politely said we were just looking around.

We then proceeded to make a few laps around the store, the entire time one of their employees stayed about 10 feet back from us just following us, not saying a word. It was entertaining for about 5 minutes when we tried to lose him in the fridge section, but he found us. He never said a word.

We left. It was kinda creepy.

12/8/2011 10:08:11 AM

Quote :

"especially compared to the Best Buy employees who are just zombies "Big TV. You need. Look, good picture. Buy TV.""

Ugh yes. We briefly went into Best Buy to look at washer and dryers. Big mistake.

12/8/2011 10:10:34 AM

I have never been followed or hassled by HHGregg employees. Asked if I needed help a few times, yes. But nothing ever creepy or hounding.

12/8/2011 10:18:38 AM

Quote :

"We then proceeded to make a few laps around the store, the entire time one of their employees stayed about 10 feet back from us just following us, not saying a word. It was entertaining for about 5 minutes when we tried to lose him in the fridge section, but he found us. He never said a word. We left. It was kinda creepy."

people in the market for appliances tend to ask a lot of questions. i usually don't go browse the dishwashers unless i'm in the market for one - in which case i'll probably have some questions

12/8/2011 10:19:10 AM

every time i've been to HHGregg an employee has stalked me

fuck that shit

never going back

12/8/2011 10:21:12 AM

Quote :

"Noticed this as well. I think their employees still get commission. Was glad to haggle on the washer and dryer we got from them."

my boss' husband works there. According to her, his pay is 100% commission. They're paid on a draw through training and then just commission. Explains why they swarm you.

12/8/2011 10:22:25 AM

Quote :

"Why anyone (under the age of 40) would buy electronics in a retail store is beyond me I'm Krallum and I approved this message"

If I want to take the item home with me right then, or if it's something big and I don't want to pay/risk shipping, or if I want to support the local economy. (Yes, the company may be headquartered in BFE but the local stores still employ people and pay taxes here.)

12/8/2011 10:55:32 AM

I worked at an HH Gregg store from July 2010 until April of this year while looking for a non-retail job.

Pay is 100% Commission versus a draw rate of minimum wage (Draw rate is hell if you have to take it constantly, as you have to pay it back - can pigeonhole the job into being a minimum wage job ad infinitum). I worked in Home Appliances, so pay was either livable or damn near minimum wage, depending on how the two weeks went. And by two weeks, I don't mean how product sales went, I mean how warranty/PSP/Whatever it's called now sales went. Sales of extended warranties made or broke your paycheck like nothing else. They could literally be the difference between taking home $1,000 or $500. I won't even get into how the pay is structured for them - suffice it to say, very few products there, aside from mattresses and a few big refrigerators/TVs were even worth much to sell without a service plan.

They also train you to greet everyone pretty much as soon as they get in the door. And train you to keep a ten foot maximum in between you and any customers not actively engaged with an associate. This is just how they want it done. Enforcement of this varies store to store with management though. I had some managers that would flip their shit if you "dropped" someone and left them alone, and had others that didn't care. We were also trained to take the response "I'm just looking" three times before dropping back to stalk someone.

Negotiating there is in some ways just like at a car lot - they have a "cost" that the store can't go under unless it's a straight price match. Anything else is just looking at the numbers, seeing if your offer is above "cost" (which isn't really cost IMO, but they never told us where the number actually came from), and then it's all the manager on duty's discretion as to whether to take it or not.

And they will always, always, always take business from Sears if they can. They truly want to take Sears out of the appliance market.

Working there was significantly better than the other retail I worked for years, but damn it could get really boring at times waiting on customers to walk in.

12/8/2011 11:04:33 AM

a HHGregg sales fuck told me I couldn't put my iPhone on the display model receivers with docks to test them out

I asked him why and his reply was "we don't know what's on your phone"

I left and never went back

fuck this establishment

[Edited on December 8, 2011 at 11:25 AM. Reason : HHGREGG RALEIGH CARY REVIEWS COMPLAINTS HHGREGG PRICES HHGREGG PRODUCTS HHGREGG SUCKS]

12/8/2011 11:22:35 AM

My bf had a great experience with HHGregg. He had done his research and decided what he was willing to pay for the product. Went in and said to the salesperson "If you can get me this for such and such price, I will buy it from you right now." The salesman said ok, went and checked and added a dollar because it put him in the next commission bracket. Sounds like a good strategy to me! Will buy again.

12/8/2011 11:34:24 AM

I went to this terrible place of business and the salesperson told me there was a secret promotion

when I asked him what the promotion was, he handed me a handwritten note that offered 30% off large appliances if my lady friend gave him some attention of the sexual variety

I said no and walked out

I will never return to HHGregg

HHGREGG RALEIGH CARY REVIEWS COMPLAINTS COUPONS DEALS TV APPLIANCE STEREO ELECTRONICS SALE DISCOUNT SEX

[Edited on December 8, 2011 at 11:39 AM. Reason : HHGREGG]

12/8/2011 11:39:13 AM

Now that you have found this page from Google, HHGregg is my favorite electronics and big box store and I will continue to give them my business.

12/8/2011 11:45:25 AM

I was in the market for a new fridge - picked one out I liked - and agreed on the price. Then the sales guy said that he'd personally deliver it for free if we set up a time for my wife to be home alone dressed in her sexiest lingerie.

Prick said I couldn't be there to watch.

What a load of crap.

I will never return to HHGregg

[Edited on December 8, 2011 at 11:46 AM. Reason : HHGREGG RALEIGH CARY REVIEWS COMPLAINTS HHGREGG PRICES HHGREGG PRODUCTS HHGREGG SUCKS]

[Edited on December 8, 2011 at 11:48 AM. Reason : ^^ I wonder if it was the same imaginary guy! ]

12/8/2011 11:46:21 AM

HHGREGG SOLD ME HHGREGG COCAINE PRODUCT CUT WITH DEWORMING AGENT

12/8/2011 11:47:11 AM

Quote :

"BIG BOX STORE"

made me LOL

12/8/2011 11:48:46 AM

Was Greg Higher your salesperson too?

12/8/2011 11:50:09 AM

I've only been there a handful of times but I agree with this:

Quote :

"they have like one thing in each category the selection is poor"

12/8/2011 11:55:13 AM

not sure

I remember that his business card said Home Electronics Guru

12/8/2011 11:55:35 AM

/message_topic.aspx?topic=499500

[Edited on December 8, 2011 at 11:58 AM. Reason : llllll]

12/8/2011 11:58:05 AM

Full Disclosure: settledown works at Best Buy

12/8/2011 11:59:30 AM

EXPOSED???????

12/8/2011 12:02:04 PM

http://hhgregg.pissedconsumer.com/

12/8/2011 12:04:13 PM

Quote :

"And I often prefer going to big box stores to look at the actual product and play with it."

These days I feel confident enough in the reviews online to make a purchase, especially when you combine that with often being able to return the item locally...but that's just me. Obviously some people still prefer to play with the actual item before purchasing.

Quote :

"They also train you to greet everyone pretty much as soon as they get in the door. And train you to keep a ten foot maximum in between you and any customers not actively engaged with an associate. This is just how they want it done. Enforcement of this varies store to store with management though. I had some managers that would flip their shit if you "dropped" someone and left them alone, and had others that didn't care. We were also trained to take the response "I'm just looking" three times before dropping back to stalk someone. "

Can't stand that shit. Reminds me of Circuit City. That place always creeped me out.

Quote :

"They truly want to take Sears out of the appliance market. "

lol good freaking luck.

12/8/2011 12:31:52 PM

Oh man, yeah I hate that. Hovering sales associates is a good way to get me to not come back to your store.

http://www.youtube.com/watch?v=FtiaVf39lxQ

Reminds me of Circuit City, if HHGregg is anything like that I guess I'm glad I never walked into one.

[Edited on December 8, 2011 at 12:40 PM. Reason : -]

12/8/2011 12:40:19 PM

12/8/2011 1:31:29 PM

i don't think it's possible to get this thread on the first page of google results for HHGregg Raleigh

they protect their digital reputation much more aggressively than Greg Bitchtits

12/8/2011 4:17:45 PM

they have so little selection though its not surprising their employees know about the 3 lowly routers they sell

if hhgregg was rhode island, then best buy is new york, and fry's is texas

12/8/2011 4:32:46 PM

HHGREGG has NEVER touched my dog in an inappropriate manner

12/8/2011 6:32:22 PM

Can't trust a 2g Greg.

12/8/2011 6:33:34 PM

Quote :

"i don't think it's possible to get this thread on the first page of google results for HHGregg Raleigh"

this thread is the 3rd result for "hhgregg raleigh sex" lol

12/8/2011 6:45:06 PM