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Oops, and that was supposed to be "even if customers tipped/treated us like shit"

6/20/2006 6:57:40 PM

Quote :

"I really hope this is not how you see most managers. Being one myself, and knowing my fellow managers; I can tell you that not all of them are idiots. We all have respectable college degrees and are in this business because we want to be. "

Are you kidding??? A lot of the managers I worked with had high school diplomas. Maybe half had college degrees and they were usually in stupid useless shit like communications.

Quote :

"The restaurant industry is the one place the common man can still shit on the other common man."

Yeah, really...

6/21/2006 12:16:52 AM

i think just about every manager i ever worked for had a degree. they can make some serious money if they work for the right company.

6/21/2006 12:19:35 AM

I only tip 15% when the waiter is also the server and does a good job of keeping my drinks full. If they leave me dry for more than 7 minutes, they aint gettin a tip.

And I work in a restaurant too.

Given, we dont get tips at Panera (not even a frickin tip jar)...but I think a lot of waiters overestimate their serving ability.

BTW, we dont ever actually "mess" with someone's food, but if you come in less than 20 minutes before we close, expect your panini to come from the back of the tray (where they get either get burned or soggily fall apart) and your salad to have poor portions. We have to start closing the food line 20 minutes before close, and we have to start all over again (rewash cooking utensils, cutting boards, etc. Closing takes about an hour from start to finish) after we serve someone. This really sucks. Yes, we're being unreasonable, since our closing procedures arent common knowledge, but after the 9th hour on your shift you get a little unreasonable.

You can imagine us standing at our cutting boards, fuming at the only couple to enter the restaurant in an hour as they slowly browse the wall menu at 9:50pm. Their order has added 10 minutes to our clockout time, and every minute they spend deciding is a minute added onto that.

[Edited on June 21, 2006 at 7:38 AM. Reason : .]

6/21/2006 7:18:12 AM

poor you...you actually have to serve people during the hours you say you are open!!

SHAME ON THOSE PEOPLE FOR COMING IN DURING YOUR POSTED HOURS OF BUSINESS!!!

6/21/2006 8:08:03 AM

Except once people get their food, they dont leave. They stay and eat it...and then the whole staff is standing in the back, 30 minutes after closing, waiting to wash their dishes. Some people dont leave until we turn the lights off.

Company policy wont let us tell them to leave, and wont let some closing staff leave before others. Reasonable people would be mad at the company for its policies, but its just easier to be mad at the customer for being inconsiderate.

[Edited on June 21, 2006 at 8:28 AM. Reason : .]

6/21/2006 8:27:04 AM

Quote :

"I only tip 15% when the waiter is also the server and does a good job of keeping my drinks full. If they leave me dry for more than 7 minutes, they aint gettin a tip. And I work in a restaurant too."

Jew.

And you don't work in a restaurant....you work in a motherfucking fast food place without a drive through.

6/21/2006 8:27:33 AM

Quote :

"Except once people get their food, they dont leave. They stay and eat it...and then the whole staff is standing in the back, 30 minutes after closing, waiting to wash their dishes. Some people dont leave until we turn the lights off. Company policy wont let us tell them to leave, and wont let some closing staff leave before others. Reasonable people would be mad at the company for its policies, but its just easier to be mad at the customer for being inconsiderate."

thats the same deal at virtually every food establishment. thats just what comes with having that kind of job.

6/21/2006 8:31:23 AM

Quote :

"Company policy wont let us tell them to leave, and wont let some closing staff leave before others. Reasonable people would be mad at the company for its policies, but its just easier to be mad at the customer for being inconsiderate. "

My company policy is to do my work, not bitch about it, and be thankful I have a job at the end of the day. No wonder you work at Panera.

6/21/2006 8:42:43 AM

Man, fuck tipping

I always tip well, but I'm sick of hearing you waiters and waitresses complain about people tipping. You knew what you were getting into when you took the job.

Its not like its hard to find other work out there, if you dont like how people tip, get a new job.

[Edited on June 21, 2006 at 8:50 AM. Reason : nbj]

6/21/2006 8:45:04 AM

^^^Yep, and at every food establishment I've worked at, people who come in right before closing are likely to get shafted. Plus its worse when your business slows to a crawl in the evening and a single customer means the difference between going home at 9:30 and going home after 10. Not to mention theres nothing there to offset the lateness (such as a large tip).

^^Well congrats on being a fucking saint. I didnt make the thread, I just replied to it.


[Edited on June 21, 2006 at 8:48 AM. Reason : ^^]

6/21/2006 8:45:58 AM

im a good tipper

unless the tip is mandatory

then i scratch it off and leave less than the mandatory amount

6/21/2006 8:46:01 AM

Natalie0628 said:

Quote :

"When my sister and I ate there, it was $120 for us both, my brther paid for it anyways, and we still left a $40 tip"

wow, you're really generous with Daddy's money!

6/21/2006 8:59:57 AM

Quote :

"Yep, and at every food establishment I've worked at, people who come in right before closing are likely to get shafted. Plus its worse when your business slows to a crawl in the evening and a single customer means the difference between going home at 9:30 and going home after 10. Not to mention theres nothing there to offset the lateness (such as a large tip). "

i think this is an appropriate response:

Quote :

"No wonder you work at Panera."

6/21/2006 9:03:33 AM

I think you have no idea what that means.

6/21/2006 9:17:13 AM

that doesnt surprise me.

6/21/2006 9:21:10 AM

6/21/2006 9:31:12 AM

WHAT IS SO INCONSIDERATE ABOUT SHOWING UP DURING A RESTAURANT'S OPERATING HOURS?

6/21/2006 9:32:08 AM

Good question. Why tip if it isnt mandatory?

6/21/2006 9:35:25 AM

LETS COMPARE APPLES AND ORANGES!

6/21/2006 9:39:41 AM

Quote :

"Why tip if it isnt mandatory?"

Because it basically is mandatory...if not expected. That's why waiters/waitresses/bartenders make below minimum wage. Dumbasses all through this thread.

6/21/2006 9:46:17 AM

They make below minimum wage, but employers are required to make up the difference if the difference if staff doesnt earn enough in tips. Try again.

Its just courtesy. Good grief, you people act the 8th sin is anything less than 15% tip and then say untipped staff should be happy to wait on you after closing? Its all good as long as you order your food before closing time?

6/21/2006 10:03:06 AM

i can understand about the waiting after your closing times, but your original comments didnt mention anything about that. you said something about how you guys start cleaning things up before closing...and that its annoying to have to clean it all over again if someone else comes in.



[Edited on June 21, 2006 at 10:06 AM. Reason : f]

6/21/2006 10:03:55 AM

Quote :

"wow, you're really generous with Daddy's money!"

Umm, my sister is 31? She has a job - she's a teacher? I have one too?

Sorry I'm not a cheapskate college student

6/21/2006 10:40:20 AM

Quote :

"Except once people get their food, they dont leave. They stay and eat it...and then the whole staff is standing in the back, 30 minutes after closing, waiting to wash their dishes. Some people dont leave until we turn the lights off. Company policy wont let us tell them to leave, and wont let some closing staff leave before others. Reasonable people would be mad at the company for its policies, but its just easier to be mad at the customer for being inconsiderate. "

comes with the territory - this is one of the many reasons why i never worked in the food service industry - go work somewhere else if you care

6/21/2006 10:44:29 AM

Natalie: I'm sure you payed for that bimmer w/Barnes + Noble money, too

6/21/2006 11:06:18 AM

Quote :

"Except once people get their food, they dont leave. They stay and eat it...and then the whole staff is standing in the back, 30 minutes after closing, waiting to wash their dishes. Some people dont leave until we turn the lights off."

Well then take the sign that says open until 9:00PM down and put up one that says open until 8:30PM.

6/21/2006 11:32:33 AM

Quote :

"They make below minimum wage, but employers are required to make up the difference if the difference if staff doesnt earn enough in tips. Try again."

WRONG. Try again.

Quote :

""No wonder you work at Panera.""

6/21/2006 4:26:12 PM

^actually that is true, if your tips for the month dont add up w/ your wage to be minimum wage, the employer has to supplement.


and staying late at a place like panera where you are waged is diff from staying late at a restaurant where the only extra money you get for staying late is that one tip

6/21/2006 5:12:47 PM