Quote :

"the GUI change a little for anyone else overnight?"

They must have had some firmware changes on the DVR box recently. I noticed a slight change in the look of it, but the biggest change is that the 3x fast forward is nowhere near as fast or smooth as it used to be. Fast forwarding through commercials seems painfully slow now. 4x is better, but it rewinds too far when you hit the play button.

6/14/2011 1:11:09 PM

They have this at the in-laws but not less than a mile away in the same vicinity off a more major road. Odd. Also the online thing indicates that they do not have it available for a address that currently has service.

6/18/2011 10:28:53 PM

I just went into the 2Wire settings on the U-verse modem/router and it shows the max Mbps for wireless at 54, which my laptop upstairs is getting according to the connection status

I have a netgear wireless router with a max wireless speed of 300 Mbps that I'd like to use if I could, but I dont wanna fuck anything up w/ the residential gateway

i found these instructions but haven't looked through them thoroughly...

is this an easy task w/o messing up any settings? AT&T guy warned us that if they had to come out to fix anything due to network settings, they could charge us fees

6/25/2011 2:58:22 PM

When we got U-verse, I just plugged my router in to the 2wire router without changing any settings and everything worked fine.

6/25/2011 8:39:13 PM

did you just plug a cable from an ethernet spot on the 2wire to your router's uplink jack?

6/25/2011 8:50:12 PM

Unless you've changed some settings in your router, you can end up with Double NAT errors if you do that. I would try to follow the instructions you posted and ask for help here if you screw something up. It shouldn't be that hard to do if you just follow the instructions closely.

6/25/2011 9:11:56 PM

update

While I am keeping my U-Verse Internet I have decided to switch to DirecTV because I think the picture for U-Verse is poo. I got DirecTV through AT&T so I can get a discount with internet. Hopefully AT&T will bill me the correct amount because my first bill is all F'ed up.

6/27/2011 1:19:26 PM

starting to hate uverse internet

sometimes it takes 3-4 tries to load a page up w/o stalling

7/11/2011 9:56:11 PM

If you are using a router other than the 2wire, check your dns settings, as it is unlikely you are dropping enough packets. But you can always check on the 2wire web interface what your packet loss rate happens to be.

7/11/2011 10:24:39 PM

i have the lowest u-verse internet and i can stream hulu or play ps3 online without any issues, but damn if it doesn't take a youtube video forever to play. thankfully i don't use the internet much at home.

7/12/2011 9:06:57 AM

we're still using the 2wire router

7/12/2011 10:01:19 AM

No, are you using a router after the 2-wire router from u-verse? I ask because you wrote this earlier: "did you just plug a cable from an ethernet spot on the 2wire to your router's uplink jack?"

7/12/2011 5:34:10 PM

the only router being used is the 2wire router

other router is disconnected, in a drawer

7/12/2011 6:06:48 PM

is the drawer locked? this is important.

7/12/2011 6:08:31 PM

the drawer is slightly ajar, and cables are wrapped around it

7/12/2011 6:09:16 PM

I am done with ATT uVerse as of July 26.

7/12/2011 11:34:12 PM

dropping cable and internet? are you gonna switch providers or pirate the seas?

7/13/2011 9:33:37 AM

fucking uverse .... says internet access, but no webpages will load

7/14/2011 12:02:11 PM

i dont know why you are having so much trouble with uverse internet. I haven't had a dropped connection once since having it.

7/14/2011 4:00:56 PM

Do a ping test and see how many packets are dropped. If the answer is none, as I suspect, then go to network setting on your computer and change your dns server to the free one provided by google. I suspect your U-verse router is miss-configured or otherwise malfunctioning.

http://code.google.com/speed/public-dns/

7/14/2011 4:54:28 PM

cant remember how to do a ping test
is it in command prompt and "ping xxx.xxx.xxx.xxx" ?

what IP would i use

nvm i found it...

ping 127.0.0.1 gave me:
4 packets sent, 4 received, 0 lost

[Edited on July 14, 2011 at 5:12 PM. Reason : ]

7/14/2011 5:01:04 PM

whatever happened to calling tech support and letting them solve this in about 5 minutes?

7/14/2011 5:12:04 PM

because it's not a problem at the moment


hey let's just get rid of tech talk

7/14/2011 5:13:01 PM

5 minute? it takes at least 10 to speak to an actual human being and 20 to speak to an american.

7/14/2011 5:13:21 PM

ok i did alll that google DNS stuff ... everything works fine

we'll see how well it holds up

7/14/2011 5:19:18 PM

No, a proper ping text would have been something like "ping http://www.google.com"

7/14/2011 5:24:00 PM

Quote :

"ping http://www.google.com Ping request could not find host http://www.google.com. Please check the name and try again."

7/14/2011 5:27:12 PM

Quote :

"5 minute? it takes at least 10 to speak to an actual human being and 20 to speak to an american."

never had that issue with AT&T

7/14/2011 5:48:07 PM

my connection just dropped for no reason today. had to reset the gateway twice. annoying.

7/14/2011 6:01:03 PM

mine too, maybe it was a raleigh thing

7/14/2011 6:04:32 PM

don't seem to be having any problems

7/15/2011 12:29:43 AM

sorry dweedle, TWW added that in. WTH. Take off the "http://"

7/15/2011 7:59:03 AM

Noooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooo!

Just had UVerse finally call me back and tell me my new house in Bedford (NE Raleigh) cannot get service. I had never thought anything of it because I knew other people there had it. Called up TWC just to check prices and its atrocious. I'm hoping UVerse just made a mistake on everything but can't get through because their call center is slammed. This really, really, really sucks. We move in a week and I have tons of content on the UVerse DVR.

7/22/2011 8:16:10 PM

AT&T is pissing me off. They're harrasing me to pay a bill... I don't even have an AT&T account; never have under my name. AT&T refuses to stop the calls. FCC and BBB notified.

[Edited on July 22, 2011 at 8:25 PM. Reason : .]

7/22/2011 8:25:31 PM

^^Really? I had uverse and couldn't stand it anymore. Got 10mbps down and 1 up for $29.99 with TWC

7/23/2011 10:22:19 PM

I'm thinking about getting U-100 tv and the 3mbps internet installed for $83/month for the first 6 months. After 6 months, it looks like it will go up to $126/month. Is there any penalty for cancelling after the first 6 months?

8/4/2011 10:41:04 PM

Uverse customer service makes me want to kill myself.

8/5/2011 5:36:54 PM

Can anyone [with U-verse] try this link and see if it works for them? https://quintiles.taleo.net

When I run a traceroute, it fails within 4-5 hops on SBC/BellSouth servers. Uverse "customer service" refuses to do anything and wants "ConnectTech" to help me, who wants to sell me a service plan for $15/mo or $49/problem. They don't even want to change my IP--I thought since the site was working fine for me last week, they may have IP-banned me when I tried opening up multiple tabs at once(?)... If I know other Uverse people can get it, I'll demand the IP switch, and otherwise I'll just switch to Time-Warner for a while.

[Edited on August 15, 2011 at 7:20 PM. Reason : ;]

8/15/2011 7:20:00 PM

Switch to TWC. It's faster and cheaper. If you can get on their signature customer list (30/5 or 50/5 options I believe) the customer support is quite spectacular.

8/15/2011 7:24:29 PM

^Thanks, I'll probably do that. I just need to apply over there and my only short-term option is to root and tether my phone (or pay for PDAnet).

8/15/2011 7:54:56 PM

I've about had it with these ASS HATS. I got my TV service cancelled on June 27th. They charged me for service on the bill after. I called them and turns out they didn't REALLY cancel the TV service so they had to cancel it again and take the charge off my bill. This took me an hour and a half to complete. I must have gotten transfered 8-9 times over 2 total calls (once I got disconnected).

Got my new bill and TV service was still attached!!! I called them and they said to only pay the internet and the bill will eventually be correct. I highly doubt that. They also sent me a letter to return my TV equipment weeks after I had already sent it in. They will probably try to charge me for that too. Mark my words.

The only reason I'm sticking with them is the DirectTV + internet bundle discount which I have still yet to get. If you are looking for better customer service than TWC do not look here.

8/16/2011 1:55:37 PM

my brother just moved to raleigh & signed up for u-verse. they said they can't install until the 30th. is this typical/reasonable? out here (RM) if you sign up for new service they're knocking on the door 2 seconds later to install it...


also he wants to know if he can just go pick up the box & what not to install it himself. he can't get through on the phone to a person w/o being put on hold for 2394726346 hours. bad sign, me thinks

[Edited on August 16, 2011 at 2:57 PM. Reason : ]

8/16/2011 2:49:46 PM

How is U-verse not available just outside of Downtown Raleigh?

8/16/2011 3:05:14 PM

I'm off Carolina Pines and one street over on Sierra Dr they've had u-verse for at least a year

8/16/2011 3:09:15 PM

I live in Renaissance Park and it is unavailable here. Maybe our addresses aren't loaded into their system yet.

8/16/2011 3:17:41 PM

soooo no comments on my question? my brother is getting antsy

8/17/2011 8:20:51 AM

they had to install a whole new junction box on the outside of my house, so just going to grab a box probably isn't going to work

8/17/2011 8:24:46 AM

Sounds like you people need to learn how to use the BBB, FCC, and NCDOJ-Consumer Protection.

These people get AT&T moving and to fix their bullshit quickly.

8/17/2011 8:38:26 AM

^^^It took about 4-5 days for me to get them over here in December. August is prime moving-time, so that doesn't seem that unreasonable. The earliest I could get TWC to come as of 2 days ago was the 23rd, but earliest weekend was 27th.

8/17/2011 9:48:00 PM

this Uverse internet connection is getting flaky as hell

their routers suck ass, and now when I try to use my 300 Mbps router in conjunction w/ the 2Wire router, it won't work anymore

stuck using 2Wire and it keeps knocking out my wireless connection where I have to hit reconnect, then 5-10 min later it does the same, and unpluggin/replugging the router just doesnt do the trick

9/26/2011 5:00:12 PM