8

2/16/2007 1:17:20 AM

hahaha "mouse servers"

2/16/2007 2:49:24 AM

I just got my mom a 40g ipod, and she's trying to put her music on it, but she was worried that since one of the songs was 3.5 kilos that it wouldn't fit

2/22/2007 12:18:18 PM

a 3.5 kilobyte song? that's awfully small.

2/22/2007 12:56:54 PM

Could you imagine how much an iPod would weigh after you load on all those 3,5 kilo songs?

2/22/2007 1:17:02 PM

lol

2/22/2007 5:46:17 PM

jesus christ

i had to teach someone how to save an excel file yesterday

HOW TO SAVE A FILE

WHAT THE FUCK

2/22/2007 6:45:38 PM

every now and then, when I'm at Best Buy looking at computer stuff and one of the asshole employees assaults me, I like to pretend like I'm looking at buying a computer.

I then proceed to ask questions like "How many internets does it come with?"

The answers they will come up with just to sell you the computer are hilarious.

2/23/2007 10:37:20 AM

Many of the posts in this thread are the exact reason I don't want to work at the bookstore doing tech support any more.

2/23/2007 10:38:24 AM

Quote :

"I then proceed to ask questions like "How many internets does it come with?""

ok, i loled

[Edited on February 23, 2007 at 11:37 AM. Reason : ]

2/23/2007 11:32:53 AM

^^^ You may laugh at that, but you have to accept that fact that a competent emplyee is within his right to smack your face.

2/23/2007 12:46:55 PM

ok, so i'm trying to get this client to do a webex so that I can see what she is doing with our software.

First i say to open a new IE window
"How do i do that?"
File>New>Window
Now type in your address bar yardi.com/webex
I don't have an address bar
Click View>Toolbars>Address Bar
It's checked
I think, ok fine, we'll do it this way
Click File>Open
Then i say "Now type in yardi dot com forwardslash webex and press OK"
Page can not be found. Let me call in my coworker.
Co worker comes
Well of course it isn't working, you are typing out forwardslash

/me bangs head on desk.

[Edited on February 23, 2007 at 3:30 PM. Reason : .]

2/23/2007 3:30:09 PM

Quote :

"You may laugh at that, but you have to accept that fact that a competent emplyee is within his right to smack your face."

Umm...no

2/24/2007 1:25:35 AM

I was working at Best Buy the other day and some retard came in and wanted a computer and asked me how many internets came with it. I was like "omg WTF mate?" What a retard.

2/24/2007 1:30:49 AM

Quote :

"I was working at Best Buy the other day and some retard came in and wanted a computer and asked me how many internets came with it. I was like "omg WTF mate?" What a retard."

LOL....good turn around....

2/24/2007 2:01:22 AM

I have to admit, I lolled at lot at the internets. lol.

2/24/2007 9:40:53 AM

"Everytime I close my laptop it goes to sleep"

Docking stations are complicated for users

[Edited on February 24, 2007 at 10:01 AM. Reason : dd]

2/24/2007 9:59:06 AM

My mother-in-law called last night (this is for real). She was sure to explain that this was a problem with a friend's computer. She would never allow this to happen with her own computer, obviously.

So her friend "deleted the program she uses at work with all her work files off her desktop". Pretty obvious she just deleted the shortcut somehow. So of course I tell her to go into the Start menu and Programs and look for it there. After she clicks Start she asks "now what do you do after you click Start?". She couldn't find it in the Programs list, so I just told her to take it to her IT department the next day and they would "restore it". I assured her that I was 99% sure she didn't "delete the program" and that all her "work files" were safe. Of course, my mother-in-law, the computer expert, chimed in with "yeah, that's what I told her. To fully delete a program, it asks you like, 2 or 3 times, if you want to delete it, and I don't think she did that". Of course you know at that point you just nod and agree - "yep, you're exactly right".

2/27/2007 11:31:00 AM

I'm so glad this was directed at someone else, and not me: "What do you use google for?"

3/5/2007 5:24:07 PM

Quote :

""What do you use google for?""

Googling of course!

3/5/2007 5:37:21 PM

an email we received:

Quote :

" I urge [company] to be the first in web page design to acknowledge the fact that the standard fonts are too small for the larest share of their users. The defalt size should be larger and if the 20 somethings want to minimize them they can click on the minus sign. I am tired of being told to click on the plus sign if fonts are too small... and then suffer the distortion that it causes. Thanks. "

3/5/2007 8:29:30 PM

^not bad advice

3/5/2007 8:51:53 PM

I convinced the president of the small company I work for to get Cingular 8125 cell phones with email access for the traveling employees. So we get the phones and I set them all up to work with our server, and they are working great! The president gets back from Italy and I am setting up his email account; and I hit "send and receive" for the first time I find out that he has 15984 emails in his INBOX!! Well of course all those emails won't fit on the device, so I ask him to make a separate folder for all his old emails and he had no clue as to what I was talking about. The president of the company, which is suppose to be some marketing genius, has never filed away or deleted a single email. This guy is a complete idiot.

Just on another note, I noticed that he only had 739MB of free hard disk space......unbelievable.

[Edited on March 21, 2007 at 6:09 PM. Reason : asdf]

[Edited on March 21, 2007 at 6:10 PM. Reason : damnit]

3/21/2007 6:07:52 PM

I wouldn't say I'm that techincally inept but I have a story of myself being an idiot.

my two year old Dell laptop stopped charging a couple weeks ago. It wouldn't charge or run off of AC alone. I had been having some trouble with the connection before (ie had to turn the plug to make connection). So I start doing some research and I found alot of people with similar problems. Most of them had changed the port on the laptop itself and fixed the problem. This meant disassembling the entire laptop, desolding 10 points that holding the jack in place and soldering a new port. Pain in the ass because it had very small solder points on the motherboard. I take a night and get this done. I reassemble the laptop. Plug it in and nothing. It started fine off of the battery but would not charge.

I finally find a friend with the same power adapter and try it. Surpise it worked.

Damn EE degree that makes me think to indepth into issues.

3/21/2007 6:52:37 PM

^^don't see the problem there, either. I never file (take off the server) or delete email. Why should I have to? It's a low-level, mundane task that is a complete waste of my time. This is like making fun of someone for not defragging their hard drive. It's 2007 and the OS doesn't do that shit transparently?

Don't confuse poor software design with user stupidity. Google's little motto for gmail about never deleting email is spot on. Search obviates the need to do low-level tasks such as email maintenance. In other words, good software design trumps menial tasks that dorks think is normal.

As for the phone issue, you can't set it up to just grab the subjects and have it load the messages in real time like a web page?


[Edited on March 21, 2007 at 7:03 PM. Reason : sdf]

3/21/2007 7:00:14 PM

I was out sick the day before, and when I came in there's all this buzz about how a tool I wrote was broken and how it caused all these problems and all these directors were pissed off or something. I'm supposed to immediately take every single entry into the database and make each a static file.

(That's 116 pages).

I of course say "Let's see about the error first. what was it" "It doesn't matter, you have to make all those pages static." "How about you go do that why I figure out what the problem is". Yeah... i was a bit of a smartass but hey.. I don't even know what the error is yet.

I finally get to see the error and its happening when someone tries to submit a rather large word.doc. Now mind you the tool is designed to convert cut/pasted text from a word doc and remove all word formatting, font styles etc. Pretty cool stuff. The error is "invalid character".

The debugging report (in Cold Fusion) shows me the query and the data. The genius who was moments ago telling me to create tons of static files had tried to style the SQL query. I am not shitting you.

<p>
<cfquery name="getactive" datasource="#datasource#">
<p>select --stuff---</p>
<p>from -table-</p>
<p>where id=-#session....id#</p>
</cfquery>
<p>

I love my job. I really do.

3/21/2007 9:42:54 PM

thats what happens when you mix model with view

3/21/2007 10:30:35 PM

3/21/2007 10:31:48 PM

The call is 4:18 long. The payoff is at about 4:12.
http://my.break.com/media/view.aspx?ContentID=263799

4/3/2007 5:45:01 PM

^not sure where i stand on something like this. it's a stupid question, but the dell guy knew right away what to tell the guy.... some of those questions he made the guy answer were pretty stupid.

4/3/2007 6:22:57 PM

But the call would have been over with in <30 seconds if the guy would have just answered them and not acted like a whiny 4 year old that hasn't had his candy. That asshole deserved any hassle given to him times 1000.

4/3/2007 10:03:22 PM

You'd be amazed how slower you get helped when you're screaming, cursing, and insulting the person you're asking for help from.

4/3/2007 10:26:54 PM

i was about to post about some ineptitude, but i wore myself out deleting an email i just got. maybe tomorrow.

4/3/2007 10:33:49 PM

I dunno if this qualifies. But the last CSC116 prog was due on a friday. I was in Daniels debugging mine and finishing up and some scrub next to me kept asking me to help him. I initially thought he had some syntax problem. He was asking me why his method call wouldn't work. I agreed to look @ it, and he was copy and pasting the entire method from another java class rather than to call the method. And his try[]catch for exception handling had nothing inside the brackets. I about fell out of my chair laughing.

4/4/2007 9:38:05 AM

ummmm yeah.....

4/5/2007 9:22:52 AM

I helped my mom make a presentation last week. She couldn't figure out how to draw a rectangle around a block of text. She kept starting at an edge and would only cover half the text. I was like, click and drag from corner to corner. What the hell is wrong with you?

4/5/2007 9:53:51 AM

^

hahaha

4/5/2007 10:00:46 AM

SSI Includes fun.

So an unnamed individual at work goes "I read an article that says SSI Includes are a security risk." Of course since I use a lot of those it perked my interest and asked where he read it.

"In a journal you don't get" so I kind of smirk and ask what kind of security risk it poses

"People will be able to access included pages and I go

"Well yeah that's kinda the point of an include. It 'includes' that code on a page".

"oh. Never mind".

I love my job.

4/5/2007 10:38:53 AM

Me: Ok Dad, turn the computer on
Dad: How do I do that?
Me: Push the button on the case (there were 2)
Dad: Which one?
Me: The bigger of the two. (one was big the other really small)
Dad: Which one is that?
Me: ...

Dads gotten alot better since then... but that was the first time in my life my father had left me entirely speechless.

[Edited on April 5, 2007 at 11:40 AM. Reason : ]

4/5/2007 11:28:44 AM

dad has a new macbook pro. his first mac. he took it home from work last night and called me:
how do i set up the internet on this macbook? he asks
i walk him through network settings and whatnot figuring something is wrong, but it keeps saying it's connected already.
i asked him if he even tried to get to a website before he called me. he didn't. opened up safari and it worked just fine. nothing was wrong.

4/5/2007 11:34:07 AM

Quote :

"I helped my mom make a presentation last week. She couldn't figure out how to draw a rectangle around a block of text. She kept starting at an edge and would only cover half the text. I was like, click and drag from corner to corner. What the hell is wrong with you?"

There might be some psychological phenomenon here worth exploring, because none of the old ladies I work with can grasp the concept of 'click and drag,' either. I get called out of my office at least once a week because the taskbar wound up on the right hand side of their screen, and explaining to them how to drag it back to the bottom completely bewilders them.

4/5/2007 11:34:50 AM

4/5/2007 12:15:30 PM

message_topic.aspx?topic=470431

4/5/2007 12:59:20 PM

^^ i would fire the customer service guy immediately, that's a disgrace

4/5/2007 1:42:07 PM

Am I the only one that would not want to work with Raige.

jesus christ man, stop acting like a douchebag and thinking someone is technically inept just because they don't know uber nerd speak.

Alot of the posts in this thread are funny because people can't do basic stuff like copy and paste, but every post of yours that I have read always has some obscure (for non-IT people) reference and you are all... OMFG you don't know what applet to use with the for loop in this line of code... AHAHA IDIOT PWNT

That isn't technically inept, that is being a regular person not working in an IT field.

4/5/2007 1:56:06 PM

^His point is really that people are trying to do things that they aren't qualified to do, fucking it up, and then saying "OMFG YOU FUCKED THIS UP DUDE, JUST GET RID OF IT" when actually it was their own idiocy that messed it up.

4/5/2007 2:07:28 PM

^ What he said.

^^ I see how you could construe what I said to be like that but this is something I deal with on a daily basis. They don't try to understand a problem, they hear one person say it's "bad" and assume since they don't know anything about it, it is.

My example proved that he didn't understand the nature of a virtual include. Instead of stopping and asking or understanding what one was, he assumed it was bad.

I had a chance to read the article that he "read" and it was discussing server issues with includes that contain executables, and includes within includes within includes how it slows load times of pages. So I think he just scanned the article and saw "Includes BAD! Load times go up with includes!". That what I was pointing fun at.

4/5/2007 2:21:15 PM

^^^I wouldn't want to work with Raige either, but that is beside the point. His stories belong here because he works in IT and all of his co-workers that work in IT should know what he's talking about. They may not be as technically inept as others, but the are inept for things that they should know given the job they have.

4/5/2007 2:48:58 PM

Every IT shop has atleast 1 technically inept worker who claims to be IT. Just because some one can navigate windows explorer and provide answers to the technically inept does not exempt them from being technically inept. If you're IT and don't have a technically inept person working with you then congratulations you're the Dee Dee Dee.

Luckily my supervisor is the technically inept person in our shop. We have an exchange server and he tried to grant permissions to allow Person A to access Person B's mailbox. Normally, this is a 2min process using Exchange Server Admin, right-clicking on Person B's mailbox and granting access. My supervisor calls me over because it's not working. He shows me what he's doing and it turns out he's granting permissions using the Outlook shortcut on his desktop(he's not person A or B). This isn't the old school outlook desktop icon that directly accessed your mailbox, this is the plain old windows shortcut that links to outlook.exe

When I explain to him the difference between a shortcut and a file and how outlook works with exchange server, he just has this dumbfounded look on his face like this is news to him.

4/6/2007 1:42:05 PM

Quote :

"There might be some psychological phenomenon here worth exploring, because none of the old ladies I work with can grasp the concept of 'click and drag,' either."

Might be. I just found out that every time my mom wanted to copy a file, she would open it and save as to the new folder.

Then there's my dad, the accountant that won't learn Excel. We were playing tennis on my Wii Sports. To serve the ball, he mimed throwing a ball up with his left hand and swinging with the controller in his right hand. There was no sensor in his left hand.

4/8/2007 9:04:25 PM