I have a cousin in DC who always has a problem with his computer and he doesnt know anything and we always end up spending hours on the phone trying to fix the problem

im looking for a free software that i can remotely control his computer and fix whatever i need to
any suggestions, aside from google?

9/25/2005 11:33:05 PM

its called Remote Assistance, it's built into Windows XP.

Use it.

9/25/2005 11:37:06 PM

Real or Tight VNC

And mstsc/RDP/Remote Desktop Connection



RDP/remote desktop is the fastest. imho

9/25/2005 11:37:24 PM

yea,
http://www.realvnc.com

you'll have to walk your cousin through setting up the VNC server, but it's really simple

9/25/2005 11:39:06 PM

thank you
i'll try RA, then VNC

9/26/2005 10:21:06 AM

wow, im actually posting this message from one computer, through another computer's web browser. this is awsome. thank alot, this is gonna save me alot of headache.

just one question though, is it really slow if one person is using dial up?

9/26/2005 10:33:01 AM

wow, im actually posting this message from one computer, through another computer's web browser. this is awsome. thank alot, this is gonna save me alot of headache.

just one question though, is it really slow if one person is using dial up?

9/26/2005 10:37:29 AM

wow, im actually posting this message from one computer, through another computer's web browser. this is awsome. thank alot, this is gonna save me alot of headache.

just one question though, is it really slow if one person is using dial up?

9/26/2005 10:37:50 AM

I haven't ever used it with dial-up, but it promises to be significantly slower. It'll still probably be usable - just not for long periods of time.

9/26/2005 11:02:20 AM

well the fact you just triple posted that isn't the best sign

9/26/2005 11:12:02 AM

yeah, i hit post over and over

i used remote assistance by the way, it works great

9/26/2005 2:51:33 PM