ncWOLFsu Gottfather FTL 12586 Posts user info edit post |
yeah so i started hearing the clicks. i've never dealt with this before, but i know it means my hard drive is prolly dying. i backed up a few things, but i'm still working on a bigger back up to cover all the important stuff.
is there anything that can be done to fix the HD, or is it beyond fixing at this point? i try to run chkdsk /f /r (to repair and check bad sectors and everything) and i get a BSOD every time it makes it to 19% or so.
any suggestions, besides the obvious backing up my files? also, what are the chances of newegg letting me return the drive if it fails? i bought it at the end of march/beginning of april. 5/29/2006 4:45:52 AM |
Lionheart I'm Eggscellent 12775 Posts user info edit post |
a lot of manufacturers have diagnostic tools to test for drive failure, as far as any repair I'm not sure of any long term fixes for a head crash though there might be for other problems 5/29/2006 8:05:02 AM |
cornbread All American 2809 Posts user info edit post |
mine crashed recently but gave me no warning If it was several months ago you'll probably have to use the manufacturers warranty. Who made the drive?
There is a chance that my drive is repairable so I bought a PCB board for it off of ebay. Hasn't come in yet but we'll see. 5/29/2006 8:25:15 AM |
ncWOLFsu Gottfather FTL 12586 Posts user info edit post |
http://www.newegg.com/Product/Product.asp?Item=N82E16822152025
thats the drive
it looks like i can still try to RMA the drive with newegg. do you think they'd work with me and send the new drive before i send this one, so i can try to backup the data before i send them the dying one?
i'm pretty sure it's the HD goin bad...
[Edited on May 29, 2006 at 1:12 PM. Reason : ] 5/29/2006 1:05:19 PM |
eraser All American 6733 Posts user info edit post |
I bought 4 of these drives for an array and one of them was DOA.
I thought it was a fluke but this thread is not making me happy. I am going to be contacting NewEgg today.
(There is a 3 year warranty of the drives.) 5/29/2006 1:15:58 PM |
Str8BacardiL ************ 41754 Posts user info edit post |
Quote : | "do you think they'd work with me and send the new drive before i send this one, so i can try to backup the data before i send them the dying one?" |
I know western digital will if you guarantee it with a credit card. They probably will too.
That would be the way to go because then you can just image the old drive on to the new one.
[Edited on May 29, 2006 at 1:38 PM. Reason : ]5/29/2006 1:37:54 PM |
ncWOLFsu Gottfather FTL 12586 Posts user info edit post |
yeah i'll contact newegg then and see what they say. 5/30/2006 12:51:14 PM |
fregac All American 4731 Posts user info edit post |
Here's what you do:
#1: Back up anything important. This should always be the first course of action when HD failure is suspected.
#2: Download DFT (drive fitness test) software here: http://www.hitachigst.com/hdd/support/downloads/dft32_v407_b00.iso
Burn it to a CD, boot off it, and run the advanced test on the disk, not the simple one. If it fails:
#3: Call Samsung and request an "advanced exchange" for the defective drive. This means they ship the replacement drive first and you ship your drive back to them after the replacement arrives. They'll want your CC# in case you don't return the drive. Be sure to tell them you've run drive fitness test software and verfied the failure. 5/30/2006 4:17:39 PM |
ncWOLFsu Gottfather FTL 12586 Posts user info edit post |
^thanks
i actually contacted newegg already. they are working with me. they wouldn't do an advanced replacement, but they did a refund order (if i return it within 14 days) and i ordered a new HD from them: http://www.newegg.com/Product/Product.asp?Item=N82E16822136003
i'll just back up the entire disk to the new one and send it back. is it possible to image the old one to the new one if they are dif sizes? the new one is bigger. 5/30/2006 5:38:54 PM |
Sayer now with sarcasm 9841 Posts user info edit post |
I had a WD drive crash on me recently that I had bought from newegg. It was running fine one day, and the next day when I booted up, it sad there was a failure on the drive.
Can't get anything off of it.. 5/30/2006 6:23:28 PM |
ncWOLFsu Gottfather FTL 12586 Posts user info edit post |
lol well damn. i got WD b/c they are reputable
hey that install file looks like it may be for 32-bit windows. you have a link for 64 bit?
[Edited on May 30, 2006 at 6:37 PM. Reason : ] 5/30/2006 6:24:44 PM |
NCSUWolfy All American 12966 Posts user info edit post |
i had a WD external HD crash on me last May
had 4 years worth of music, pictures, documents etc on it
i was able to recover about 1/3 of it
then my laptop hd failed too
i learned real quick to back my shit up 5/30/2006 10:31:53 PM |
quagmire02 All American 44225 Posts user info edit post |
wd is probably the worst hd manufacturer, followed closely by maxtor
give me seagate or hitachi anyday 5/30/2006 10:34:41 PM |
Str8BacardiL ************ 41754 Posts user info edit post |
half of the replacement drives you get from wd are broken out of the box 5/30/2006 10:35:35 PM |
ncWOLFsu Gottfather FTL 12586 Posts user info edit post |
well i already ordered it
if it sucks i'll go with something else next time 5/31/2006 2:26:25 AM |