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 Message Boards » » Install Shield Crashing. Page [1]  
deerpark101
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773 Posts
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So I am trying to install a rome total war patch on my laptop, which runs windows vista, home premium edition, and it will not let me for some reason, and the install shield just keep crashing, I also tried to run the install as an admin, same problem.

here is the error message,

Problem signature:
Problem Event Name: APPCRASH
Application Name: Rome Total War - patch 1.3.exe
Application Version: 7.1.100.1280
Application Timestamp: 4242a28e
Fault Module Name: ntdll.dll
Fault Module Version: 6.0.6000.16386
Fault Module Timestamp: 4549bdc9
Exception Code: c0000005
Exception Offset: 0006258f
OS Version: 6.0.6000.2.0.0.768.3
Locale ID: 1033
Additional Information 1: 5461
Additional Information 2: f7811b868dfde200af566847983188bb
Additional Information 3: ef41
Additional Information 4: 014bf8f3be935a32eaa52e6efd3bcba8

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please help!

thanks

Ben

2/16/2008 3:11:18 PM

evan
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27701 Posts
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http://support.microsoft.com/kb/314852

do this

run the install again, let it crash

paste the last 20 or so lines of msi.log in here

profit

2/17/2008 11:38:26 AM

WolfAce
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6458 Posts
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Quote :
"How to Enable Windows Installer Logging in Windows XP"


^he's running Vista, you know if things are the same?

[Edited on February 17, 2008 at 12:32 PM. Reason : ]

2/17/2008 12:32:08 PM

evan
All American
27701 Posts
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lawl, didn't see that he said vista

it should be generally the same

i'll find out when i go to work tomorrow

2/17/2008 11:13:39 PM

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