Disclaimer: This is something tiny, and like many things blown out of proportion, is about principle.

I went to Wal-Mart tonight (I really didn't want to, but also couldn't avoid - I needed to get kitty litter tonight).

On the way out, with two bags on my wrist, and kitty litter in my other hand, the 'greeter' asked to see my receipt. I politely told her 'no, thanks'. I guess she's not used to this, because she started to get agitated, and told me she MUST see my receipt, for the kitty litter. I told her she didn't, and she asked one more time. I just walked out without saying anything. Some other employee who had been nearby ran and I heard a code being called on the intercom, and then he followed me out of the store. He didn't try to stop me

I'll show my receipt when I damn well want to, or have agreed to do so as a condition of shopping at a store (e.g., costco, BJs, and the like).

9/29/2008 11:40:02 PM

first

9/29/2008 11:40:33 PM

you're such a stupid bitch

9/29/2008 11:41:26 PM

I know <3

9/29/2008 11:42:04 PM

9/29/2008 11:42:30 PM

why are the fat ones always the bitchy ones

9/29/2008 11:43:47 PM

that's really dumb but pretty funny.

9/29/2008 11:43:48 PM

I wouldn't show them the receipt if my hands were full either

9/29/2008 11:47:56 PM

I applaud your efforts. Seriously.

9/29/2008 11:48:43 PM

i do this at home depot all time

"sir, i need to see your receipt"

"nah. byyyyyyyyye"

9/29/2008 11:51:24 PM

^, ^^, ^^^

9/29/2008 11:55:13 PM

also a good thing to note is that they are not allowed to charge a minimum for credit card usage like gas stations like to do

they pull that shit and i start dialing the 800 number on the back of my credit card and they usually go "ok ok, ill do it this once"

i dont really have the time to report them all but if i had to be a repeat customer i probably would

9/29/2008 11:57:17 PM

Oh, trust me, I know

9/29/2008 11:59:04 PM

SHE KNOWS

9/30/2008 12:00:08 AM

i too frequent The Consumerist

9/30/2008 12:02:52 AM

So where's the rest of the story?

9/30/2008 12:02:53 AM

GG ambrosia1231

9/30/2008 12:03:06 AM

Quote :

"So where's the rest of the story?"

There is none

I suspect if there were, I wouldn't be home yet

9/30/2008 12:03:48 AM

I wouldn't show them the receipt if my hands were full either

9/30/2008 12:04:37 AM

I guess they figured out you paid.

9/30/2008 12:06:36 AM

I mean, no one was in the wrong here.

Couple people tried to do their jobs. You made their day rougher. End of story. Point?



Customers Suck.

9/30/2008 12:15:55 AM

no. you're right.

it couldnt be that giving me a receipt and then 10 ft later asking me for proof that i paid is pretty redundant and unnecessary. those people that were just doing their jobs...are being paid to do a job that shouldn't exist. loss prevention happens with an emphasis on your own workers believe it or not.

9/30/2008 12:20:29 AM

gg

9/30/2008 12:23:58 AM

Quote :

"shopping at a store (e.g., costco, BJs, and the like). "

i hope you know that wal mart and sams club are owned by the same franchise.

it would have been less trouble for you to have put bag down show greeter and carried on. i know that it does suck that the other people have to steal and this is why they do that

9/30/2008 12:24:51 AM

Do the sensor things not pick up things like kitty litter???

If they do why do they need to see a receipt?

9/30/2008 12:25:10 AM

Quote :

"I mean, no one was in the wrong here."

No one was in the wrong. Something was, and that's the corporate entity of Walmart.

Too bad an elderly lady got stuck enforcing an invasive, asinine policy.

Sure, I made their day rougher. For about fifteen seconds. Anything more than that would have been of their own volition (i.e., if they had elected to pursue the matter, or prolong the interaction).

My point?
I made it at the end: one of many reasons I avoid shopping at walmart (and best buy, and other retailers who treat their customers like shit and/or have terrible business practices)

Quote :

"i hope you know that wal mart and sams club are owned by the same franchise."

I do. And I don't shop there

Quote :

"it would have been less trouble for you to have put bag down show greeter and carried on."

Uhm...how would it have been less trouble?
I stopped in my tracks for just a few seconds. This opposed to putting down the kitty litter and digging out my receipt. I didn't object because I had full hands.

Quote :

"Do the sensor things not pick up things like kitty litter???"

I think they do the sensor stuff for more expensive items or commonly stolen items. It'd be pretty expensive to label every single thing in the store, you know?

[Edited on September 30, 2008 at 12:27 AM. Reason : asd]

9/30/2008 12:25:36 AM

Actually, the woman failed at using the english language in an effective manner.

9/30/2008 12:27:04 AM

you see the problem is, people rip tags off shit and just stuff them into a fucking bag. they walk out the door and have there little laughs.

THANK THOSE ASS FUCKS for makeing the elderly check your bags. now adays waly world prosicutes to the fullest extent

9/30/2008 12:28:47 AM

invasive, sure

but it's hardly asinine when you look at a store's inventory shrink reports.


it's a solid practices that reduced both operational and external shrink.

9/30/2008 12:29:56 AM

Quote :

"e.g., costco, BJs, and the like)."

well sam's club is the same thing as those two stores so whats the difference.

[Edited on September 30, 2008 at 12:31 AM. Reason : fe]

9/30/2008 12:30:35 AM

It's the debil, as it's owned by Walmart.

9/30/2008 12:31:16 AM

i wish walmart was the only store people could shop at...or at the very least they'd buy out target

9/30/2008 12:31:54 AM

i like taget. the floors are clean and its bright inside

9/30/2008 12:32:42 AM

Quote :

"you see the problem is, people rip tags off shit and just stuff them into a fucking bag. they walk out the door and have there little laughs. THANK THOSE ASS FUCKS for makeing the elderly check your bags. now adays waly world prosicutes to the fullest extent"

but thats the stores problem. not yours. theyve decided theyd rather pay someone 7.50/hr to stand at the door with a marker and an UNENFORCEABLE policy than pay for an efficient loss prevention team. research shows that interacting with customers and having suits on the floor is so much more effective at lowering your loss. but walmart is a soulless faceless corporation so it doesnt surprise me that theyve taken this route.

[Edited on September 30, 2008 at 12:34 AM. Reason : d]

9/30/2008 12:34:05 AM

Quote :

"well sam's club is the same thing as those two stores so whats the difference."

Same type of store != same thing

Quote :

"but it's hardly asinine when you look at a store's inventory shrink reports."

How much does receipt checking actually reduce shrink? I'd guess not as much as they make it sound

Quote :

"but thats the stores problem. not yours. theyve decided theyd rather pay someone 7.50/hr to stand at the door with a marker and an UNENFORCEABLE policy than pay for an efficient loss prevention team. research shows that interacting with customers and having suits on the floor is so much more effective at lowering your loss."

Pretty much.

Instead of doing your loss-prevention at the last point of contact with the customer, how about you ramp up the in-store efforts? Two birds with one stone: more effective, and you don't alienate all of your customers with one policy.

[Edited on September 30, 2008 at 12:35 AM. Reason : fljkg]

9/30/2008 12:34:12 AM

i went once and i was like the only black person there lol

9/30/2008 12:34:17 AM

Quote :

"i wish walmart was the only store people could shop at... "

:CARLFACE:

9/30/2008 12:34:29 AM

Quote :

"but thats the stores problem. not yours"

do you have a passport?

9/30/2008 12:37:29 AM

ill bite. no.

9/30/2008 12:38:04 AM

the point im getting at is that shopping is getting to be like getting passports.

stupid fucking illegals make fake ids and get a passport with no problem and now it makes it harder for me to get one

i want to go shopping and now i cant go on with my business without being hassled at the door cause some poor ghetto fuck has to steal shit

9/30/2008 12:42:16 AM

not to mention all the shit comes from china and the chinese have no soul

9/30/2008 12:46:06 AM

right. so you agree that the company should be focusing on the bad apples instead of punishing everyone.

im sure walmart and best buy have determined that this is the cheapest way to keep loss down to an acceptable level while walking a fine line with legalities. they cant pursue you outside of the store should you decide to not show them the receipt, even if you did just steal it. the course of action is the same as if someone wasnt at the door and you just ran as fast as you could out of the store. they call the police to do their job and they are the only ones who should be doing it.

9/30/2008 12:49:33 AM

FUCK YOU WALMART. TAKE THAT RECEIPT AND SHOVE IT UP YOUR ASS. UNLESS YOU'VE GOT EVIDENCE OF ME STEALING, GTFO MY FACE SON.

9/30/2008 12:50:46 AM

Quote :

"so you agree that the company should be focusing on the bad apples instead of punishing everyone"

no ithink you read that wrong
everyone needs to be punished. this will make everyone think hmm maybe i cant get away with this. shit still happens everyday but its les sthan it was 5 years ago

9/30/2008 12:52:09 AM

id like to be with one of you when you say NO to someone at best buy

9/30/2008 12:53:05 AM

EVERYONE NEEDS TO BE PUNISHED SON.

EVERYONE.

9/30/2008 12:53:34 AM

Group Punishment

One of the group homes I lived in when I was younger subscribed to that theory. They also viewed low self-esteem as a discipline problem that could be rectified with punitive exercise and housekeeping.

9/30/2008 12:56:22 AM

wow. you're the only person i know who wants to be treated like a criminal just for being a patron.

maybe you think about stealing and the only thing thats stopped you is seeing people check receipts but me...i dont think about stealing so much.

9/30/2008 12:56:26 AM

Quote :

"id like to be with one of you when you say NO to someone at best buy"

Why is that?

9/30/2008 12:57:37 AM

well if you americans keeps fucking up and stealing shit what the fuck do you expect .................

9/30/2008 12:57:53 AM