For some reason, i can't get it.

When i got to create my account for online listening I get this error:

Quote :

"The Radio ID you registered is not eligible for XM Radio Online. However, you can subscribe to XM Radio Online by visiting http://listen.xmradio.com. If you feel that you have received this message in error, please email XM Listener Care at lccstreaming@xmradio.com for assistance."

I can log in and view my other account information, I have the 3 month prepaid family thing and view my radio ID.

Any ideas?

12/28/2008 9:21:36 AM

Call in to customer care and ask. I have had a half dozen XM units and never had a problem like this before.

12/28/2008 10:00:27 AM

This has happened to me before, but usually resolves itself within a few hours.

12/28/2008 5:37:28 PM

yeah how long ago did you activate service on the radio?

sometimes it takes a day before their online billing systems sync up with the customer database

try it today

12/29/2008 9:55:16 AM

The plan I have is "mostly music" which 9.99 a month.

Apparently it does NOT include XM online according to their website.

The step up from that is XM Everything which is 12.95 a month.

I have already prepaid for the mostly music package for the next 3 months.

I guess i'll upgrade to the XM Everything come april.

12/29/2008 3:35:56 PM