MinkaGrl01
21814 Posts user info edit post |
I'm running Mozilla firefox and Webroot AntiVirus and Spy Sweeper. I updated Webroot to the new version the other day and all of a sudden it seems like every thing I click on, even on facebook, TWW, etc, I'm getting huge pop-ups. Plus random words are underlined like links but I can hover over them and they are just ads, this mainly happens on TWW. I'd like to fix this but don't know what to do. I have the block pop-ups option checked off for Mozilla. Can someone help me? Thanks! 11/29/2010 8:21:57 PM |
wwwebsurfer All American 10217 Posts user info edit post |
Starting with the basics; did you run updates, full virus scan, etc?
If possible boot into safe mode and scan or if you have an extra PC the best route is boot the drive (as a secondary drive) in the second PC and scan it. The USB to SATA boxes help with this.
Posting a log from HijackThis can also help locate the offender. 11/29/2010 9:01:51 PM |
DeltaBeta All American 9417 Posts user info edit post |
Safe Mode, ComboFix. 11/30/2010 9:59:45 AM |
lewisje All American 9196 Posts user info edit post |
^this is good advice, although if possible you should try to download and run MalwareBytes first 11/30/2010 1:46:57 PM |
Master_Yoda All American 3626 Posts user info edit post |
^ & ^^ ++ 11/30/2010 2:45:46 PM |