We're looking to record all of our calls from ~8 offices for compliance and quality. Ideally the inbound and outbound calls would be recorded automatically, and we would have web-based access to listen real-time and to previous calls. Anyone know of reputable vendors in this category? Thanks.

9/20/2011 7:21:42 AM

The Feds are good at this.

9/20/2011 8:51:27 AM

setup your own pbx

9/20/2011 9:19:35 AM

I would call the vendor you currently use for your phone systems. It's more than likely just a module that they can snap into the main box.

9/20/2011 12:00:36 PM

^this
A lot of our customers use an Avaya system for this, and we do as well.

9/20/2011 5:19:16 PM

Telco

9/20/2011 7:21:05 PM

pm sent

9/21/2011 11:08:51 PM